The Role
Supports the People & Culture team by coordinating onboarding and offboarding, employee communications, office maintenance, supplies, shipping, and engagement events. The role focuses on creating an excellent employee experience, managing office administration, collaborating across departments, and handling confidential information with integrity. This is a part-time position primarily based in the office, with flexible scheduling across three to four days per week.
Summary Generated by Built In
We are seeking a part-time People Experience Coordinator who will work a 0.6 week ideally across 3-4 days, and largely be based in the office for those working hours. We are very flexible here at Fluent Commerce and open to discussing a structure that works for you!
The People team at Fluent are responsible for increasing employee engagement and efficiency by developing systems, processes and programs to support our rapid growth and ensure that our Fluent staff have an amazing employee experience. We are looking for a People Experience Coordinator to join this team and support the VP, People & Culture in the rollout of these employee experiences. This role will also oversee office administration including managing onboarding and offboarding, ensuring office maintenance and upkeep and employee engagement events. If you’re passionate about others and contributing to a growing organisation, then becoming our People Experience Coordinator is the perfect career path for you!
The People team at Fluent are responsible for increasing employee engagement and efficiency by developing systems, processes and programs to support our rapid growth and ensure that our Fluent staff have an amazing employee experience. We are looking for a People Experience Coordinator to join this team and support the VP, People & Culture in the rollout of these employee experiences. This role will also oversee office administration including managing onboarding and offboarding, ensuring office maintenance and upkeep and employee engagement events. If you’re passionate about others and contributing to a growing organisation, then becoming our People Experience Coordinator is the perfect career path for you!
Key Responsibilities:
- We want people to be blown away by how incredible the Fluent preboarding and onboarding experience is. You'll partner with the People team on ways we can 'wow' our new starters and support our leaders. This could range from coordinating new starter equipment, Welcome Packs, desk setup, and more.
- Manage office maintenance, shipping, supplies and snacks.
- You will support internal communication to ensure employees are kept informed and motivated including our People & Company newsletter.
- Help coordinate events in the office to boost engagement (e.g. Holiday Party, International Women’s Day, RU OK? Day, etc).
Skills, Knowledge & Expertise:
- Ideally you’ll have worked in Events, Office Management or in People Operations specialising in delivering the best employee experience possible or studying towards completion in Human Resources or Event Management.
- Excellent communication, interpersonal and relationship management skills moving regularly between the tactical and strategic priorities.
- Ability to work cross-functionally and balance collaboration and communication with multiple stakeholders across various departments and functions.
- Ability to act with integrity and ethics in handling confidential information.
- Ability to be tactical and make timely, effective, people-first decisions.
Job Benefits:
- Flexibility:
- Work on your terms, when and where it suits you, while embodying our company culture.
- Flexible and supportive leave policies:
- Including generous paid parental leave and paid leave for your birthday so you can celebrate you.
- Culture is key:
- We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment.
- Advance your career:
- We invest in your future by providing an allowance to help accelerate your learning and professional development.
- Bring your whole self to work:
- At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work (or be your best self).
About
Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.Globally headquartered in Sydney, Australia and with teams across Europe, U.S and APAC. We’re growing quickly with new opportunities both nationwide and internationally. Are you ready to change the world of commerce? Then we’d love to hear from you!At Fluent Commerce, we are committed to enabling everyone to feel included and valued. We believe our culture & competences are stronger with diverse experiences and perspectives.That's why Flexy is one of our core values, we embrace flexibility around hybrid working and working hours. We are not looking for someone who checks every single box; we’re looking for lifelong learners and people who can make us better with their own experiences. We value your uniqueness so that you can be your authentic self at work. All qualified applicants will receive consideration for employment without regard to age, ethnicity, family, gender identity, marital status, physical or mental disability, neurodivergence, sexual orientation, or any other characteristic protected by applicable laws.
Skills Required
- Experience in events, office management, or People Operations focused on employee experience
- Studying toward completion in Human Resources or Event Management
- Excellent communication, interpersonal, and relationship management skills
- Ability to work cross-functionally with multiple stakeholders
- Ability to handle confidential information with integrity and ethics
- Ability to make timely, effective, people-first decisions
Fluent Commerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fluent Commerce and has not been reviewed or approved by Fluent Commerce.
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Leave & Time Off Breadth — Birthday Leave, end-of-year “Thank You” leave, and paid volunteer “Empowerment Leave” expand time-off options beyond standard allowances. Flexible working norms complement these additional leave types to support time away when needed.
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Parental & Family Support — Paid parental leave and “Stay in Touch” provisions are explicitly highlighted. Family-focused policies are positioned as part of a supportive and inclusive approach.
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Wellbeing & Lifestyle Benefits — An Employee Assistance Program and a home-office setup allowance indicate attention to practical and mental wellbeing. Community engagement and learning opportunities add lifestyle value alongside day-to-day flexibility.
Fluent Commerce Insights
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The Company
What We Do
Our goal is to be the engine that powers global commerce. So, we’ve built a distributed order management system in the cloud that stands apart from the rest. It’s not rigid, but flexible at scale. Something clients and partners love. Why? Because they can build customer experiences that are unique. Never boring. And as customer preferences change, our clients can adapt. Quickly. We’re a techie company at heart. We’re passionate about changing the landscape of order management. Some of our tech is actually pretty cool. And we’re a cheeky challenger brand. Our competitors are big. Enterprise. And a bit dull. So, we lead with purple to stand out and like to have some fun.
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