People Engagement & Culture Executive

WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history. 

WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential. Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks. With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together. It's a massive dream, and we're working passionately to fulfill it. We can't do it alone though - this is where you come in.

Role Overview:

We’re looking for a culture builder — someone who can energize, connect, and engage our people. This role focuses less on training and more on employee engagement, culture-building initiatives, and internal communications that bring our values to life across all WORQ branches.

Key Responsibilities:

I) Employee Engagement & Culture

• Design and deliver engagement programs (recognition, wellness, team events, cultural rituals).

• Act as a cultural ambassador, embedding company values in everyday experiences.

• Partner with leaders and the culture committee to drive ground-up initiatives that make employees feel heard and valued.

• Gather and act on employee feedback via surveys, focus groups, and townhalls.

II) Internal Communications

• Own the voice of the company — craft and coordinate internal communications that are clear, inspiring, and aligned with WORQ’s brand.

• Build engaging communication channels (newsletters, digital boards, intranet, townhalls) that enhance transparency and belonging.

• Create storytelling campaigns to spotlight achievements, recognition, and community spirit.

III) Learning & Development

• Collaborate with the L&D Specialist to support and execute training programs (workshops, e-learning, onboarding journeys).

• Help coordinate knowledge-sharing forums, fireside chats, and peer learning sessions.

• Track participation and gather feedback to improve both engagement and learning outcomes.

• Support blended learning initiatives by making them engaging and well-communicated to employees.

IV) Cross-Functional Collaboration

• Work closely with HR, Operations, and Community teams to sync people engagement with business growth.

• Contribute to HR projects and initiatives that strengthen WORQ’s people-first culture.

• Partner with external trainers and internal SMEs to deliver engaging experiences.

Qualifications

• 3+ years’ experience in employee engagement, culture-building, internal communications, or L&D-related roles.

• Strong communicator — written, visual, and verbal — able to inspire and connect across diverse teams.

• Creative and resourceful: able to make an impact with both small touches and large-scale events.

• Passion for building communities, energizing people, and creating a sense of belonging.

• Experience supporting or running training/learning initiatives is a strong advantage.

• Startup or fast-growing environment experience is a plus.