People & Education Manager

Posted 9 Days Ago
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Richmond, CA, USA
In-Office
Mid level
eCommerce • Retail
The Role
The People & Education Manager will provide HR operational support, partner with leaders on people initiatives, and manage employee relations and organisational changes.
Summary Generated by Built In

At MECCA, our People & Education team plays a critical role in enabling business performance, organisational growth, and exceptional team member experiences. We’re looking for a commercially minded and adaptable People & Education Manager to support key business areas in our Support Centre on a Fixed Term Contract - Ending September 2027.

This role partners closely with senior leaders and ELT stakeholders to drive people initiatives, organisational change, HR case files, employee relations outcomes, and talent strategies across a fast-paced and evolving environment. 

The Role You Could Play: 

Reporting to the Head of People Partnering, you will partner across multiple business functions in our Support Centre (head office) to deliver both strategic people initiatives and operational HR support. You will: 

  • Provide trusted HR operational, employment lifecycle, and employee relations support, including coaching leaders through recruitment conversations, team structures, ways of workings, performance matters, feedback conversations, and workplace concerns  

  • Partner with and support leaders to deliver key people initiatives within departments, including Pulse survey action plans, workshops, talent reviews, succession planning, and annual remuneration reviews  

  • Support organisational change activity including restructures, communications, and evolving ways of working  

  • Coordinate cyclical people processes including performance reviews, calibration, talent mapping, and broader People team initiatives  

What You Will Bring: 

You are a confident and commercially minded HR professional who thrives in fast-paced, evolving environments. Ideally, you will bring: 

  • Experience in HR Business Partnering, People & Culture, or Employee Relations focused roles within large-scale or high-growth organisations  

  • Strong stakeholder management and influencing capability, including partnering with Senior Leadership and ELT stakeholders  

  • Solid HR partnering and employee relations experience, including hiring support, talent identification, onboarding management, development coaching, performance management, grievances, coaching, and complex workplace matters  

  • Experience supporting organisational change and people initiatives within dynamic business environments  

  • The ability to balance strategic project work with reactive operational priorities across multiple stakeholder groups  

Your Life At MECCA 

Whilst we are focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way! 

Some of our other team member benefits include: 

  • Professional development programs and first-class digitised learning offering  

  • Health and well-being initiatives  

  • Reward and recognition programs  

  • Access to bonus and incentive programs  

  • Access to quarterly product allowance  

  • Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy  

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way. 

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers 

Skills Required

  • Experience in HR Business Partnering, People & Culture, or Employee Relations roles
  • Strong stakeholder management and influencing capability
  • Solid HR partnering and employee relations experience
  • Experience supporting organisational change and people initiatives
  • Ability to balance strategic project work with operational priorities
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The Company
HQ: Richmond, Victoria
3,772 Employees
Year Founded: 1997

What We Do

Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.

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