Department: People and Culture
Team: People Development
Location: London
Position type: FTC Maternity Cover 12 Months, 2-3 days in the office
What the hiring manager says
“Are you looking to develop your career in People Development? Are you enthusiastic about delivering a best-in-class people experience?”
We’re looking for a pro-active and detail orientated People Development Coordinator to join our team. You’ll be working with the team to coordinate GSMA’s people development solutions, as well as our new joiner induction program.
Louise Christian-Barrett, Head of People Development
About the team
You will report into the Head of People Development, working alongside the People Development Partners to coordinate the people development offering across the organisation. The team are trusted and strategic partners, working closely with staff, managers, and leaders to foster a learning culture that encourages continuous development of current and future skills while providing unique growth opportunities for everyone.
About the role
You will work with internal stakeholders to coordinate our global new joiner inductions and on-boarding, ensuring our joiners receive a best-in-class experience.
You will support our People Development Team through end-to-end coordination of our development offering, including organising logistics, responding to queries and raising purchase orders.
You will be responsible for keeping our People Development systems up to date, including our Learning Management System by tracking attendance, uploading courses and resources, and adding new course dates. Ideally, you will have experience supporting the implementation of an LMS System.
Additionally, you will also manage our LinkedIn Learning platform, ensuring our people have the right access, recommending courses and reporting on usage.
You will be responsible for our people development data, collating feedback, analysing results and creating monthly reports.
You will be responsible for coordinating and writing our people development communications.
About you
You will have experience in a Learning and Development role with operational delivery.
You will be detail orientated, process-driven, organised and able to independently and proactively problem solve.
You will have excellent oral and written communication skills with experience or a desire to present to small internal audiences.
You will be passionate about delivering a best-in-class people experience.
You will be hard working, fast thinking, pro-active, and flexible.
You will be analytical and will have substantial experience using excel to analyse data sets, providing the team and stakeholder with insights.
About your skills
Emphasising skills allows us to access a diverse range of talent and move away from traditional hiring biases and preferences.
Communication
Delivery
Teamwork
Stakeholder Management
Analysis
Contract type
Fixed Term Contract (Fixed Term)Worker type
EmployeeWhat We OfferWorking at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
Skills Required
- Experience in a Learning and Development role
- Experience supporting the implementation of an LMS System
- Excellent oral and written communication skills
- Substantial experience using Excel to analyze data sets
What We Do
The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry and society thrive. We operate through three main pillars: Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle today’s biggest societal challenges such as digital inclusion, climate change and sustainability. Industry Solutions supports the technology and interoperability that make mobile work. For instance, we assist the industry’s development in areas such as 5G, Mobile IoT, fraud and security, through our projects, working groups and other collaborative activities. Our events provide successful ways of bringing the ecosystem and adjacent industries together, to make strong business connections and drive positive impact. From the world’s largest and most influential connectivity event, MWC, in Barcelona, Shanghai, Las Vegas and Africa, to the growing M360 series that has a more regional focus.
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