People & Culture Supervisor

Responsibilities

• Serve as the primary point of contact for day-to-day employee inquiries regarding HR policies, procedures, and tools.
• Manage the full employee lifecycle including onboarding, offboarding, contract updates, and HR documentation, ensuring accuracy and compliance.
• Oversee HRIS administration, ensuring data integrity, compliance with privacy regulations, and producing actionable reports and dashboards.
• Track and manage benefits administration, time-off processes, and compliance requirements.
• Coordinate visa, work permit, and legal documentation processes, including notary approvals and required filings.
• Supervise and mentor People & Culture and Talent Acquisition team members, providing coaching, feedback, and professional development support.
• Act as a liaison between the HR team and leadership, communicating priorities, reporting on KPIs, and escalating challenges when needed.
• Monitor team deliverables to ensure timely, high-quality execution of People & Culture operations.
• Review, update, and enforce HR procedures to maintain compliance and reflect best practices.
• Prepare and present HR & TA reports with in-depth analysis of KPIs such as turnover, time-to-hire, engagement scores, and performance ratings.
• Lead HR internal audit preparation, ensuring readiness and accuracy for external audits.
• Identify process gaps or inefficiencies and implement improvement initiatives backed by data insights.
• Design and oversee performance management processes, including review cycles, tracking performance trends, and recommending targeted development plans.
• Support Learning & Development initiatives, including onboarding programs, technical and soft skills training, and tracking the ROI of development activities.
• Contribute to organizational structure management, including role mapping, job description updates, and reporting line adjustments.
• Partner with leadership on workforce planning, ensuring the right skills and capacity to meet business needs.
• Lead employee engagement initiatives, including surveys, analysis of results, and follow-up actions to improve satisfaction and retention.
• Perform other responsibilities within the scope of the role as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 7+ years of progressive HR/People & Culture/People Ops experience, with at least 2 years in a supervisory or leadership role.
• Prior experience in Public Accounting, Audit, or other Professional Services/Consultancy environments is a big plus.
• Understanding of U.S. labor law or direct U.S.-based HR experience is preferred but not required.
• Fluency in Business English — all interviews and most communications will be conducted in English.
• Proven experience with HRIS and ATS platforms, as well as Microsoft Office Suite and other relevant HR technology tools.
• Strong interpersonal and communication skills with the ability to build trust, maintain confidentiality, and address sensitive matters with discretion.
• Analytical mindset — skilled at interpreting HR data, identifying trends, and making evidence-based recommendations that drive improvement.
• Excellent organizational skills with the ability to prioritize, manage multiple deadlines, and maintain a high attention to detail.
• Track record of fostering employee engagement and contributing to a positive, inclusive workplace culture.
• Demonstrated ability to problem-solve, innovate, and take initiative in a fast-paced, dynamic environment.
• Commitment to ongoing professional development, staying current with HR trends and best practices.
• Ability to work effectively both independently and as part of a team.
• Ability to work from a home office, with occasional travel as required.
• Availability to work on U.S. Eastern Time (EST) hours, with some flexibility.

We Offer

• Competitive USD base salary
• Fully remote work anywhere in Turkey
• A collaborative and growth-oriented work environment
• Gain experience with US HR Practices - all backgrounds welcome!
• Excellent onboarding and ongoing training
• Continued professional development and exposure to a wide range of processes