Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
The opportunity
We are seeking a passionate and experienced P&C Specialist Advisor to join our global team based at Cochlear's global headquarters in Macquarie Park, Sydney. This role plays a key part in delivering a positive employee experience and enabling Cochlear’s culture and business priorities. Working closely with People Managers , P&C colleagues and key stakeholders, you will provide risk-based advice on a broad range of complex workforce matters.
Responsibilities include, but are not limited to:
Managing complex employee relations matters including performance, conduct, workplace conflict, grievances, investigations and fitness-for-work cases
Providing specialist policy, governance and employment practice advice across the employee lifecycle
Supporting organisational change initiatives through risk-based and pragmatic employee relations guidance
Partnering with business leaders in a unionised environment to foster positive workplace outcomes
Deliver global mobility, visa and immigration advice to employees and people managers - development and support provided for candidates who do not hold global mobility experience
Driving continuous improvement in people processes, service delivery and employee experience
Analysing trends and emerging risks to support proactive people strategies and decision-making
About You
As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers.
To be successful in this role, you will be a confident and trusted advisor who thrives in complexity and builds strong relationships across a diverse stakeholder group. You make sound decisions grounded in legislation, policy and practical business outcomes, while demonstrating empathy and professionalism when navigating sensitive employee matters.
You are comfortable working through ambiguity, balancing competing priorities, and providing clear advice in complex situations. You bring a collaborative approach, sound judgement, and a commitment to delivering fair and consistent outcomes.
You will need to demonstrate experience in:
Managing complex employee relations matters, including investigations, performance, conduct, workplace conflict and grievances
Providing specialist advice on employment legislation, workplace policies and governance frameworks
Supporting organisational change and workforce initiatives through effective risk management and stakeholder engagement
Partnering with leaders to navigate sensitive and challenging workplace situations
Building constructive relationships within a unionised environment
Using data and insights to inform decisions, identify trends and manage risk
Collaborating across teams to deliver consistent and scalable people solutions
Something Extra to Grab Our Attention
You'll stand out if you bring experience managing complex employee relations matters within a large, matrixed or global organisation. Exposure to organisational change, workforce transformation, union engagement, global will be highly regarded.
While experience in global mobility is advantageous, we are open to developing the right candidate who brings strong employee relations capability and a willingness to learn.
Why This Role Is For You
If you're driven by purpose, enjoy navigating complex people challenges, and want to influence workplace outcomes at both a strategic and operational level, this role offers an opportunity to make a meaningful impact while continuing to grow your employee relations expertise within a global organisation dedicated to helping people hear and connect.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
Skills Required
- Managing complex employee relations matters including investigations, performance, conduct, workplace conflict and grievances
- Providing specialist advice on employment legislation, workplace policies and governance frameworks
- Supporting organisational change and workforce initiatives through risk management and stakeholder engagement
- Partnering with leaders to navigate sensitive and challenging workplace situations in a unionised environment
- Using data and insights to inform decisions, identify trends and manage risk
- Collaborating across teams to deliver consistent and scalable people solutions
- Delivering global mobility, visa and immigration advice (training/support available if lacking experience)
- Experience in large, matrixed or global organisations, workforce transformation and union engagement
What We Do
Hear now. And always As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss. Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing. We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it. That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing. Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear. Social Media Terms of Use http://bit.ly/2qRMEvY


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