People & Culture /Learning Manager

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Kafue, Lusaka, ZMB
In-Office
Retail • Hospitality
The Role
Company Description

Set on the banks of the majestic Kafue River, Anantara  Tented Camp Kafue River offers an exclusive safari experience in the heart of one of Africa’s most pristine wilderness areas.

We are seeking a  People & Culture and Learning Manager for the camp , ensuring strategic alignment of P&C/Learning initiatives with business goals. This role oversees all aspects of team member experience — from recruitment to development — and ensures a safe, compliant, and inspiring work environment. It’s about building a values-led culture, enabling growth, and ensuring an exceptional team member experience across every touchpoint.

Job Description

Key Responsibilities

  • Develop and implement comprehensive People & Culture strategies that align with organisational objectives and foster a high-performance culture.
  • Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, and retention initiatives.
  • Ensure compliance with all relevant labour laws, regulations, and company policies.
  • Manage employee relations, addressing concerns and conflicts in a timely and professional manner.
  • Implement and oversee workplace safety protocols to maintain a secure work environment.
  • Conduct regular analysis of P&C metrics and provide data-driven insights to inform strategic decision-making.
  • Collaborate with senior leadership to drive organisational change and cultural transformation initiatives.
  • Manage the P&C/Learning budget effectively, ensuring optimal resource allocation and return on investment.
  • Design and execute learning and development programmes to enhance employee skills and support career progression.
  • Deliver orientation, compliance, skills, leadership, and brand-based training sessions.
  • Stay abreast of industry trends and best practices in P&C and learning & development to continuously improve departmental processes and outcomes.
  • Oversee staff accommodation operations including cleanliness, upkeep, safety, and allocation.
  • Ensure staff restaurant meals meet nutrition, quality, and hygiene standards.
  • Monitor and manage staff transport schedules and safety standards.
  • Develop and champion diversity, equity, and inclusion initiatives to foster an inclusive workplace culture.
  • Identify and nurture high-potential employees through succession planning and targeted talent development programmes.

Qualifications

  • Degree in Human Resources Management or related field

  • 5+ years in a People & Culture role, preferably in hospitality or remote/lodge environments

  • Proven experience in Learning & Development and organizational development an added advantage

  • Strong understanding of  Zambian labor law, compliance, and employee wellbeing

  • Exceptional interpersonal, leadership, and communication skills

  • Passion for people, culture, learning — and making a real difference

  • Familiarity with HRIS systems and people analytics is advantageous

  • Must be a member of ZIHRM

Additional Information

Key Attributes

  • Strategically Minded
  • People & Customer Centric
  •  Hands-On & Operational 
  • Organized & Detail-Oriented
  • Proactive & Solution-Oriented

Include 3 traceable referees on your CV with valid mobile numbers and email addresses.

 

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The Company
Nuea Bangkok City
3,332 Employees
Year Founded: 1978

What We Do

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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