About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.
About the role
At Four Seasons Hotel Firenze we are looking for a passionate People and Culture Intern to provide support and clerical assistance to People & Culture Department and respond to inquiries in an efficient, courteous and professional manner to achieve maximum employee, applicant or vendor satisfaction while complying with all Four Seasons’ policies.
What you will do
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Perform administrative duties and answering telephones and emails according to Four Seasons standards for quality, professionalism and friendliness.
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Maintain and update all physical and virtual informative boards in the Heart of the House including Viva Engage posts.
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Maintain and update all employee records (both electronically and hard copy files) ensuring that documentation is easily accessible and organized.
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Assist with recruitment process including responding to applications and resumes, scheduling interviews and processing new hire paperwork.
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Assist in organizing all employee recreation activities including general meetings.
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Maintain confidentiality of information in the department including conversations, personal information and medical files.
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Assist with other areas of People & Culture when needed.
What you bring
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Education: Academic education or equivalent experience.
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Must possess excellent personal presentation and interpersonal skills to work with cross-functional teams, an outgoing personality and a can-do approach to any request.
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Strong work ethic, confidentiality and well developed organizational skills are requirements.
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Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and Internet.
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Reading, writing and oral proficiency in the Italian and English language.
What YOU can expect:
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.
The benefits offered by Four Seasons Hotel Firenze include:
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Free work clothes with dry cleaning available
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Quality meals at our Employee restaurant
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Employee discounts in our Four Seasons outlets and other suppliers in town
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Access to the Wellbeing hotel program
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Excellent Training and Career Development opportunities
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Opportunities to build a successful career with global potential
Schedule & Hours:
This position is based at the Four Seasons Hotel Firenze and the contract is full time internship
You must possess the legal right to work in Italy at the time of application
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What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
