People & Culture Executive

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

You will be supporting in delivering the efficient services to the team members of the hotel to administer the People & Culture foundation, recruitment activities, performance management, compensations & benefits, team member development, employee communication & activities during the month such as monthly celebration. Further you will be involved in CSR activities, preparing reports and other ad-hoc tasks as assigned by your supervisor.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of all responsibilities. Tivoli team members are encouraged to take initiative and find new ways to support the business, our guests, and our colleagues. Within this framework, the key responsibilities for this position include:

• Ensure that Tivoli HR operational policies and procedures are followed and continuously improved.

• Assist in all areas related to recruitment and selection, performance management, employee relations, and general administration.

• Coordinate all matters related to work permits, visas, and other government requirements.

• Oversee payroll preparation and processing, ensuring accuracy in attendance records, overtime, and deductions.

• Monitor and manage employee attendance, leave records, and timekeeping systems in coordination with department heads.

• Implement corporate policies and procedures on compensation, benefits, and incentive programs.

• Support communication of key messages and promote employee engagement through effective communication channels.

• Maintain positive relations with all employees and ensure that any grievances are monitored and resolved in a fair and timely manner.

• Oversee staff accommodation, transportation, and related welfare services.

HOW YOU CAN SUCCEED IN THIS ROLE

At Tivoli, the most successful team members demonstrate the following attitudes and behaviors:

Working with Others

• Show genuine care and respect for all team members.

• Earn the trust of colleagues by being fair, approachable, and honest.

• Demonstrate passion for both employee well-being and guest satisfaction.

• Anticipate and exceed the needs of colleagues and guests.

• Use sound judgment and initiative to resolve issues effectively.

• Collaborate willingly to achieve shared goals and ensure team success.

• Act with professionalism and integrity at all times.

Taking Responsibility

• Conduct all business dealings honestly, ethically, and confidentially.

• Organize and prioritize workload efficiently, maintaining attention to detail.

• Demonstrate independence, accountability, and a proactive work ethic.

• Maintain a positive attitude under pressure and ensure accuracy in all work.

Delivering Results

• Strive to meet and exceed performance standards.

• Take ownership of personal and professional development.

• Execute job tasks in line with established policies and procedures.

• Commit to delivering exceptional quality and service for every guest experience.

• Bachelor Degree or Master Degree in Human Resources Management or any related fields
• At least 2-3 years experiences in human resources work, knowledge in HRIS and payroll system would be a plus.
• Strong in inter-personal and communication skills.
• Proficiency in English and computer literate
• Strong in driving results and people management and development