About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.
About the location:
Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.
Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
People and Culture Coordinator
Four Seasons Hotel Cairo at The First Residence
Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced People and Culture Coordinator who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
About the role:
Highly proficient in speaking, writing and reading English. Bachelor Degree is required. 2-3 years relevant Human Resources experience. Good knowledge of Payroll, Recruitment, Administration, and Employee Relations functions when Governmental is preferable. Require a working technical knowledge of payroll & attendance systems. Strong written and verbal communication skills to prepare and deliver reports, projects, effective presentations and facilitate meetings. Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software. Extensive knowledge of the Four Seasons policies and procedures.
- Payroll and Data Management:
- Processing confidential employee information (new hires, changes, terminations).
- Ensuring accuracy in the HR information system (P&C system).
- Generating payroll-related reports.
- Ensuring Workday and SST integration accuracy.
- Recruitment and Onboarding:
- Screening applicants, conducting reference checks, and creating job requisitions.
- Coordinating the hiring process and new hire orientation.
- Managing the certified employee in-processing.
- Employee Relations:
- Maintaining positive relationships with employees.
- Handling employee inquiries and requests (name tags, uniforms, etc.).
- Organizing employee activities and events.
- Responding to employee questions about benefits, policies, and procedures.
- Benefits Administration:
- Managing insurance enrollment and claims.
- Completing enrollment and termination forms.
- Record Keeping and Compliance:
- Maintaining accurate employee records (personnel files, etc.).
- Ensuring compliance with policies and legal requirements.
- Preparing reports and documentation.
- Auditing monthly closing actions.
- Administrative Support:
- Scheduling meetings and events.
- Updating bulletin boards and electronic signs.
- Maintaining the cleanliness and order of employee areas (cafeteria, locker room).
- Handling administration processes for Task Force, Expats, etc.
- Communication:
- Communicating with employees, applicants, and external parties.
- Presenting information in orientations and meetings.
- Responding to inquiries.
- Developing written materials (letters, forms, etc.).
- Safety and Emergency Response:
- Responding appropriately to hotel emergencies and safety situations.
Key Skills Highlighted:
- Confidentiality and discretion.
- Accuracy and attention to detail.
- Communication and interpersonal skills.
- Organizational and administrative skills.
- Knowledge of HR practices and procedures.
- Ability to work in a fast-paced environment.
- Ability to learn and utilize various software systems.
What We Offer:
· Competitive salary, wages, and a comprehensive benefits package
· Excellent training and development opportunities
· Complimentary dry cleaning for employee uniforms/ business attire.
· Complimentary employee meals
· Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
· Dental and medical/disability/life insurance
· Retirement pension plan
· Employee service awards
· Annual employee party/social and sports events
Schedule & Hours
Full–time job with 5 working days a week.
Skills Required
- Bachelor's degree
- 2–3 years of relevant Human Resources experience
- Highly proficient in speaking, writing, and reading English
- Knowledge of payroll, recruitment, administration, and employee relations functions
- Knowledge of governmental HR functions
- Working technical knowledge of payroll and attendance systems
- Strong written and verbal communication skills
- Ability to prepare and deliver reports and presentations and facilitate meetings
- Knowledge of Microsoft Office Suite and computer equipment
- Knowledge of Four Seasons policies and procedures
- Confidentiality, discretion, accuracy, attention to detail, and organizational skills
- Ability to work in a fast-paced environment and learn various software systems
Four Seasons Hotels and Resorts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Four Seasons Hotels and Resorts and has not been reviewed or approved by Four Seasons Hotels and Resorts.
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Healthcare Strength — Healthcare is considered robust at certain properties, with examples like fully employer-paid basic individual medical coverage in Minneapolis and included vision coverage, though dental and dependent coverage may require employee contributions. Feedback suggests these offerings stand out within hospitality.
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Retirement Support — Retirement programs are viewed favorably where 401(k) plans with matching contributions are offered, such as a 4% match after one year at the Minneapolis property. Participation options for full-time, part-time, and on-call employees at some locations reinforce the perceived strength.
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Leave & Time Off Breadth — Paid time off and fully paid parental leave are highlighted at some properties, with Napa Valley listing eight weeks of paid parental leave. These policies contribute to a perception of comprehensive leave benefits where available.
Four Seasons Hotels and Resorts Insights
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
