People & Culture Business Partner
At Readymode, we're looking for a People & Culture Business Partner who genuinely cares about the employee experience and brings both the operational rigour and the human touch to make it happen. This is a hands-on role that spans the full employee lifecycle. You'll be the person employees and managers alike turn to when they need guidance, support, or just someone who knows how to get things done.
What You'll Own
- Serve as a trusted advisor to employees and managers on everything from policy questions to sensitive workplace concerns, and handle each with professionalism and care
- Lead full-cycle recruitment: partnering with hiring managers on job briefs, sourcing candidates, running interviews, and making strong hires
- Own the onboarding experience, making sure every new hire feels welcomed, set up for success, and connected to the team from day one
- Support the performance management cycle by helping managers set clear objectives, navigate feedback conversations, and address performance issues when they arise
- Identify training and development opportunities that help our people grow in their roles
- Maintain accurate employee records and HR systems with a high degree of attention to detail and confidentiality
- Manage employment agreements, benefits administration, and leave tracking
- Stay current on Canadian employment law and ensure our practices are compliant and low-risk
- Champion employee engagement: organizing events, recognition programs, and culture initiatives that make Readymode a place people are proud to work
Who You Are
- Experienced HRBP with a track record in a fast-paced environment, ideally in tech or SaaS
- Strong working knowledge of BC employment law and HR best practices
- A natural relationship builder; people open up to you because they trust you
- As comfortable building a process from scratch as you are maintaining one that already exists
- Discreet, calm under pressure, and able to hold sensitive information with integrity
- Someone who takes the culture seriously, it's not just as a talking point, but as something worth protecting and investing in
What We're Looking For
- Bachelor's degree in Human Resources, Business Administration, or a related field (CPHR designation is a plus)
- 5+ years in an HR Business Partner or generalist role
- Experience supporting both recruitment and HR operations, not just one or the other
- Proficiency with an HRIS platform and comfort working across systems
- Experience guiding managers in best practices and providing insights to help teams run more smoothly
Why Readymode?
- Ownership over the P&C function: your work here has real impact
- A culture worth showing up for: we run on EOS, which means clear priorities, defined accountability, and no ambiguity about what success looks like
- Talented team: work with driven people who value execution and results
- Competitive package: strong compensation, benefits from day 1, RRSP matching, and a learning budget to keep growing
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5+ years in HR Business Partner or generalist role
- Proficiency with an HRIS platform
- Strong working knowledge of BC employment law
- Experience supporting recruitment and HR operations
What We Do
We empower businesses to maximize efficiency, boost productivity, and grow their revenue—all at an affordable cost. In 2014, our founder and CEO, Jason Jantz, leveraged his 25+ years of industry experience to build a platform that meets the specific needs of call centers and sales teams. Readymode (formerly Xencall) is a hybrid-cloud solution that provides businesses with the flexibility they need, leveraging the benefits of both cloud-based and on-premise systems. Readymode also helps you get the most out of your leads with advanced features like fully integrated CRM, built-in compliance tools, real-time reporting and analytics, and an industry-leading predictive dialer. Whether you're looking to streamline operations or scale your business, Readymode is more than just software; we’re your partner in success.
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