The Role
Partners with leaders and employees across the employment lifecycle, providing guidance on performance management, employee relations, career development, onboarding, talent initiatives, and policy implementation. Coaches stakeholders, analyzes people trends and metrics, supports employee relations concerns, facilitates People and Culture programs, and contributes to process improvement and strategic HR initiatives in a scaling SaaS environment.
Summary Generated by Built In
Axonify is the AI-Powered Frontline Enablement Platform that helps organizations close the gap between learning and execution. By unifying learning, execution and insights capabilities, Axonify drives real business impacts for the world’s largest frontline organizations across retail, grocery, healthcare, and financial services.
More than 4 million employees across 160+ countries rely on Axonify today. It’s an exciting time to join as we transform the company and build what’s next.
We’re a team that thinks deeply, moves with intention, and embraces new ideas. We learn quickly, keep a sharp focus on real-world impact, and take meaningful action to drive progress. And we do it as one team, with openness, creativity, and a shared drive to keep pushing what’s possible.
Reporting to the Vice President, People & Culture, the People & Culture Business Partner plays a key role in supporting Axonify's success by partnering with employees and leaders to foster a positive and productive work environment. This role provides guidance and support on a wide range of People & Culture initiatives, including performance management, employee relations, career development, and onboarding. The P&C Business Partner will coach employees and leaders, facilitate P&C programs, and ensure a smooth and supportive onboarding and offboarding process for employees. This role acts as a champion for Axonify's values, contributing to a culture of engagement and high performance.
- Conduct regular check-ins with leaders, building trust and credibility across assigned client group(s)
- Build strong, effective business relationships with client groups to understand the needs of the team and proactively introduce and implement solutions
- Facilitate, coach, and provide guidance to assigned client group leaders and employees through the full employment lifecycle including onboarding, performance reviews, talent development, training and more.
- Work with the team(s) to enable the effective implementation of People & Culture priorities and client group specific initiatives
- Provide proactive support to leaders to improve their team performance and manage escalated employee relation concerns.
- Analyze trend and metrics and bring possible solutions to assigned client group(s)
- Translate policies and processes for leaders and employees, ensuring smooth communication and compliance across assigned client group(s)
- Act as a contributor on P&C programs by communicating business initiatives and talent-related priorities to COE partners and providing input on program design
- Projects as assigned to continue to streamline internal processes and/or drive People & Culture strategies
- 3-5 years of professional experience as an HR business partner
- Problem-solving mindset with the ability to handle sensitive situations with confidentiality and professionalism
- Effective communication and interpersonal skills; deep listener who is able to influence without authority
- Comfortable in a dynamic, scaling SaaS environment
This is a hybrid role, with a combination of in-person and remote work. Our preference is for the Senior People & Culture Business Partner to be based in the Kitchener-Waterloo, Toronto, or surrounding areas, with the ability to work from our Waterloo, Ontario office to support in-person collaboration and connection.
We offer a hybrid-flexible work environment. Most days, you choose where you do your best work, whether that's your home office or our Waterloo office. On Wednesdays, Axonifers within commuting distance get together for Work from Work Wednesdays, a day for collaboration, connection, and time in person.
Whether you're remote or hybrid, you'll have the tools, resources, and support you need to succeed at Axonify.
We offer a comprehensive total rewards package designed to support your wellbeing, growth, and overall success. Here’s what you can expect:
Competitive Compensation: The estimated base salary range for this role is:
- $68,000 - $93,000 - $118,000 CAD for candidates based in Canada
This range reflects growth from building capability in the role to fully excelling over time, with most new hires joining near the midpoint. Actual salaries may vary within the range, or above or below it, based on factors such as experience, skills, location, and business needs.
Comprehensive Health Benefits: Health benefits from day one to support your overall wellbeing.
Time Off: 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you.
Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you.
Home Workspace Set-Up: Home Office Spending Account so your workspace works for you.
Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future.
Growth & Learning: Professional Development Budget to learn new skills and grow your craft.
Community Impact: Paid Volunteer Time to give back to the causes that matter to you.
In-Office Connection: Tasty Tuesdays in the office every other week because good food brings people together.
We believe AI should help people do their best work, not replace the human judgment, creativity, and connection that make us who we are. AI is a tool we use to learn fast, elevate our craft, and focus on the work that truly creates impact. That shows up in our hiring process too.
We use AI-assisted tools to create a smoother, more organized, and ultimately more human candidate experience. These tools allow our team to spend more time on real conversations and thoughtful decision-making, the things that matter.
What AI doesn’t do at Axonify is make hiring decisions. Every decision is made by real people, using real judgment and grounded in our values.
Here’s what that means for you as a candidate:
- Feel free to use AI to support your thinking - not replace it. We use AI to learn and level up, and you can too.
- Be open about how you use AI if asked. Transparency helps us understand your process and how you approach problem-solving.
- Stay authentic. We’re hiring people, not prompts, your ideas, your experiences, and your voice are what matter.
We believe our team’s unique experiences, backgrounds, cultures, beliefs, and abilities add richness to our culture and depth to our ideas. Our commitment to diversity and inclusion creates an environment that supports, empowers, and delivers a sense of belonging for all team members.
We want to remove any barriers that may limit you from joining Axonify. Email [email protected] to let us know how we can support you with reasonable accommodations throughout the candidate journey.
Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us.
Learn more about Axonify at www.axonify.com/careers
Skills Required
- 3-5 years of professional experience as an HR business partner
- Ability to handle sensitive situations with confidentiality and professionalism
- Problem-solving mindset
- Effective communication and interpersonal skills
- Ability to influence without authority
- Ability to work comfortably in a dynamic, scaling SaaS environment
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The Company
What We Do
Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. It gives frontlines what they need to learn, connect and get things done. Quickly. Easily. Every single day. It starts with brain science and AI to drive knowledge retention through bite-sized microlearning and daily intelligent reinforcement. Embedded two-way communication and feedback ensure staff is engaged and informed, no matter the scale of the organization. Guided task management shows employees exactly how to put their training to use, every single day. With an industry-leading 83% engagement rate, Axonify is used by companies to deliver next-level CX, higher sales, improved workplace safety and lower turnover. Axonify enables over 3.5 million frontline workers in 160-plus countries, in over 250 companies including Lowe’s, Kroger, Walmart and Citizens Bank. Founded in 2011, Axonify is headquartered in Waterloo, Ontario. For more information, visit axonify.com.
