People & Culture Business Partner Manager

Posted 2 Days Ago
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Home, WA
5-7 Years Experience
Information Technology
The Role
The People & Culture Business Partner Manager at TELUS Health collaborates with leaders to develop and implement strategies that support organizational goals. This role involves managing HR initiatives, addressing people issues, and enhancing service delivery while influencing leaders and driving continuous improvement. The position requires strong communication, project management skills, and the ability to analyze data for informed decision-making.
Summary Generated by Built In

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As a People & Culture (P&C) Business Partner Manager, you play multiple roles as a trusted advisor, consultant, change agent, and coach. Collaborating closely with leaders, you develop and implement strategies to meet business needs and lead the execution of the People Plan. Your daily interactions involve influencing leaders, managing change, team growth, and creating an engaging workplace environment.

Supported by the Director of Global People & Culture you'll:

  • Balance various P&C priorities for local business leaders, including lifecycle programs, talent initiatives, and employee inquiries.

  • Act as the main point of contact for business units, US and Latin America leaders, and shared services stakeholders, ensuring alignment with strategy.

  • Proactively address people issues and design solutions, leveraging data analysis for data-driven strategies.

  • Drive continuous improvement efforts to enhance ROI and team member experience.

  • Assist in M&A due diligence and integration related to P&C.

  • Manage HR initiatives and ad-hoc requests.

  • Communicate effectively with cross-functional teams and leaders on policy management and compliance.

  • Continuously enhance P&C service delivery model and tools for speed, quality, and exceptional team member experience.

What you bring

  • Results-oriented: Manages performance, holding self and others accountable to effectively and efficiently complete work responsibilities.

  • Pragmatic project manager: Leads various project-related activities in a structured manner, knowing when a project plan is needed or when a simple list will suffice.

  • Strong collaborator and relationship builder: Actively sought out by others for partnerships, engaging multiple stakeholders to ensure seamless communication and a strong focus on finding the right solutions for successful outcomes.

  • Compelling communicator: Clear, concise, and influential in all aspects of communication and facilitation.

  • Passionate problem solver: Demonstrates the fundamentals of digging into a problem, conducting targeted analysis, building recommendations, and executing on those recommendations.

  • Caring about people and numbers: Understands how people practices impact the team member experience and the business.

  • Energized by fast-paced environments: Comfortable in continuously changing, dynamic environments.

  • Self-motivated learner: Seeks to understand and grow knowledge, skills, and personal capabilities.

  • Passionate about details: Analyzes a large amount of data to develop actionable insights and summarize those relevant to the region's success.

Additional Qualifications

  • Bachelor’s degree with 5-7 years of equivalent work experience in HR and/or M&A functions

  • Strong knowledge of industrial relations practices and experience working with international teams

  • Expertise in guiding teams through future-of-work transformations for remote environments

  • Exceptional communicator, influencing diverse stakeholders effectively

  • Demonstrated ability to identify and solve complex business problems with attention to detail

  • Proven track record of supporting complex projects

  • Expert at providing data-driven recommendations to improve organizational performance, retention, and team member experience

  • Solid understanding of HCM software systems and applications like SAP or Workday.

  • Fluent Spanish is an asset

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

The Company
Calgary, AB
32,569 Employees
On-site Workplace

What We Do

At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.

A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.

A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.

A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.

An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.

Join us, and let’s make the future friendly, together www.telus.com/careers

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