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People and Culture at Primark
Our team has created a workplace of inspiration and growth. Be a part of building an inclusive and empowering culture, where every colleague’s unique abilities are recognised and celebrated. Collaborate with a team committed to the wellbeing of our workforce, and define what it means to work at Primark.
Job DescriptionWhat You’ll Do as a People & Culture Administrator
In your role, you’ll collaborate with different people across a range of skillsets and departments. Here’s a flavour of your day-to-day:
- Managed end-to-end employee lifecycle administration, including onboarding, offboarding, induction planning, employment contracts, exit interviews, and ensuring a seamless colleague experience.
- Provided comprehensive People & Culture administrative support, maintaining employee records, processing absences in Workday, managing colleague movements, updating organisational charts, and resolving employee queries and service tickets.
- Supported payroll and finance processes by conducting payroll audits, validating employee data, raising purchase orders, and assisting with invoice and payment tracking.
- Delivered colleague engagement and experience initiatives, coordinating recognition programs, supporting P&C projects, and fostering strong working relationships across the business.
- Produced and maintained accurate people data and reporting, supporting business stakeholders with insights, performance cycle administration, and data-driven decision-making.
- Ensured compliance, confidentiality, and continuous improvement, handling sensitive employee information professionally while identifying opportunities to streamline processes and enhance ways of working.
What You’ll Get
This role is a hybrid opportunity, offering 1-2 days Working from home.
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.
Let’s talk lifestyle: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
Additional InformationWhat You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
- Proficient in using HR/People systems such as Workday, with the ability to manage employee data and support HR processes effectively.
- Experienced in providing People & Culture/HR administrative support within a fast-paced and dynamic environment.
- Skilled in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook, for reporting, documentation, and data management.
- Demonstrates strong attention to detail, accuracy, and organisational skills, with the ability to manage multiple priorities and work independently.
- Possesses excellent planning, coordination, communication, and interpersonal skills, coupled with a proactive and positive approach to problem-solving.
- Holds, or is working towards, a People & Culture/HR qualification, with a strong commitment to delivering a professional and employee-focused service.
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
#Li-Hybrid
Skills Required
- Proficient in HR/People systems such as Workday
- Experience providing People & Culture/HR administrative support in a fast-paced environment
- Skilled in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
- Strong attention to detail, accuracy, and organisational skills with ability to manage multiple priorities
- Excellent planning, coordination, communication, and interpersonal skills; proactive problem-solving approach
- Holds, or is working towards, a People & Culture/HR qualification
- Experience supporting payroll and finance processes (payroll audits, validating employee data, raising purchase orders, invoice/payment tracking)
- Ability to maintain confidential employee records and ensure compliance
- Right to work and ability to pass required background checks (references, education; some roles criminal/financial checks)
Primark Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primark and has not been reviewed or approved by Primark.
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Fair & Transparent Compensation — Pay is often characterized as fair or good compared to similar retail roles, and overtime availability can improve take-home earnings. Recent UK minimum-rate increases and the removal of age-related pay tiers reinforce a sense of improving pay fairness.
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Leave & Time Off Breadth — Paid time off stands out as comparatively strong for retail, with full-time roles described as having notably generous PTO alongside sick time and paid holidays. This breadth can increase the overall value of the compensation package beyond hourly wages.
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Parental & Family Support — Enhanced maternity, paternity, adoption, and surrogacy payments are positioned as meaningful additions to the rewards package. Ongoing colleague discounts and family-oriented support contribute to a more rounded benefits offering.
Primark Insights
What We Do
Primark is an international fashion retailer employing more than 80,000 colleagues across 17 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kids, as well as beauty, homeware and accessories. With a focus on creating great retail experiences, Primark has over 440 stores globally and continues to expand with the aim of reaching 530 stores by the end of 2026. Primark is working to make more sustainable fashion affordable for everyone through its Primark Cares strategy, a multi-year programme that focuses on giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes. As part of this, Primark unveiled nine commitments it is working to achieve by 2030. These commitments include making all of its clothes from recycled or more sustainably sourced materials by 2030, halving carbon emissions across its value chain and pursuing a living wage for workers in its supply chain.







