People Coordinator

Posted 19 Days Ago
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Bury St Edmunds, West Suffolk, Suffolk, England, GBR
Hybrid
Entry level
Food • Retail • Hospitality
The Role
Provide first-line HR and admin support across corporate and retail operations, collaborate with Workday SMEs and Helpdesk to resolve HCM queries, champion continuous improvement, monitor stakeholder feedback, and maintain high service standards.
Summary Generated by Built In
Company Description

The People Coordinator is responsible for ensuring the delivery of high-quality services and support to internal customers. This includes overseeing operations, managing employee enquiries, acting as first line support in respect of all queries and issues raised to the admin support team. To respond to those matters promptly and appropriately including escalating as necessary.

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

Job Description

**Please note this is a 6 month FTC**

​​​​​​Your role as a People Coordinator 

  • Work closely with teams across corporate and retail operations, particularly within HR, to ensure effective support and coordination.
  • Partner with Workday SME leads and the Systems Team to support HR operations and enhance the user experience across the business.
  • Collaborate efficiently with the Helpdesk team to deliver timely, accurate responses to HCM queries and process needs.
  • Champion continuous improvement by embracing new technologies and methods that enhance HR systems and processes.
  • Consistently deliver exceptional service and support, maintaining high standards across all HR touchpoints and ensuring a seamless experience for all stakeholders.
  • Monitor team and stakeholder feedback to identify areas for service enhancement and innovation.

 

What You’ll Bring:

  • Strong administrative and organisational skills
  • High level of discretion and confidentiality and Collaborative Mindset with an ability to work effectively with cross-functional teams and contribute to shared goals
  • Experience with HR systems (Workday experience is a plus)
  • Proactive mindset with a passion for innovation and service excellence
  • Ability to build effective relationships across multiple stakeholders
  • A solutions-focused approach with a keen eye for detail

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Skills Required

  • Strong administrative and organisational skills
  • High level of discretion and confidentiality
  • Collaborative mindset with ability to work cross-functionally
  • Experience with HR systems
  • Workday experience
  • Proactive mindset with passion for innovation and service excellence
  • Ability to build effective relationships with multiple stakeholders
  • Solutions-focused approach with attention to detail
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The Company
40,550 Employees
Year Founded: 1799

What We Do

Greene King is the United Kingdom's leading pub retailer and brewer, operating a network of approximately 2,700 pubs, restaurants, and hotels across England, Wales, and Scotland. With over 200 years of heritage, the company focuses on delivering exceptional hospitality experiences and brewing renowned ales at its historic breweries in Bury St Edmunds and Dunbar.

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