People Business Partner

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Jakarta, DKI Jakarta, IDN
eCommerce • Financial Services
The Role

About the Role


As our People Business Partner for the GoTo team, you'll be a seasoned and strategic People and Culture (PAC) thought partner to a specific set of Corporate functions. Like a superhero, you'll trade between business imperatives and the needs of our GoTroops, contributing hands-on efforts at the strategic level in partnership with relevant client groups, mostly at the executive rank and above. Starting as an individual contributor, your role may evolve into leading a team of one or more People Business Partners down the road. You'll get ample opportunity to work on a variety of global projects, acting as a thought-leader by sharing your knowledge, experience, and people-related best practices among the broader PAC team across the GoTo ecosystem.

What You Will Do

  • Develop effective ongoing relationships with senior leaders, establishing yourself as a credible, trusted, respected, and valued thought partner
  • Drive the people agenda within the leadership teams you partner with
  • Act as a trusted liaison for the organizations you partner with (within the manager and employee base for each client group)
  • Provide leaders with advice and guidance around their organizational structure to optimize for business objectives in a highly matrixed and dynamic commercial environment
  • Understand your client groups’ key talent, their strengths, and development needs, and actively participate in talent management discussions with relevant leaders
  • Be an active contributor in People Business Partner team meetings, and challenge ideas and ‘the status quo’ while offering up solutions based on your experience working in similar fast-paced environments
  • Drive global projects through to completion, engaging with L7+ leaders where necessary to achieve relevant outcomes
  • Challenge existing people-related practices if you believe there are better ways of doing things and inspire others to do the same
  • Conduct 1x1s with team members - hold development discussions, provide meaningful redirection, and reinforce feedback in a psychologically safe and supportive manner
  • Initiate/establish tailored programs or products best suited for your client group

What You Will Need

  • At least 10-15 years of demonstrated People Business Partner experience (or equivalent) within online or technology-focused organizations
  • Experience leading teams of people in a People and Culture setting
  • Experience delivering projects, like talent development and/or recognition programs, across regions and functions
  • Possess structured thinking, able to create business process or workflow, program framework
  • Experience working within an entrepreneurial organizational/fast-growing culture is preferred
  • Strong ability to generate innovative HR solutions that suitable and appropriate for GoTo
  • Comfortable challenging the status quo; a self-starter attitude with the ability to embrace new opportunities and always sees things through to completion
  • Strong analytical thinking skills in order to analyze people’s data and trends in the GoTo ecosystem
  • Ability to work at a quick pace whilst maintaining appropriate attention to detail and ethical standards

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.


About Gojek 

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.


About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.


GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.


#LI-GOTO

#LI-Onsite

GoTo Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GoTo Group and has not been reviewed or approved by GoTo Group.

  • Fair & Transparent Compensation Pay is considered competitive to above market for many corporate roles across core entities such as Gojek, Tokopedia, and GoTo Financial. Base pay is often characterized as solid or above market in Indonesia tech roles.
  • Healthcare Strength Medical coverage is characterized as strong in Indonesia and often extends to spouses and children. Company materials also highlight wellness support, parental insurance, and mental‑health counseling for employees and families.
  • Leave & Time Off Breadth Leave programs are described as generous, including maternity, paternity, and other special leave types at Tokopedia. Broader time‑off and flexibility practices are portrayed as supportive across corporate roles.

GoTo Group Insights

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The Company
Jakarta, Jakarta
944 Employees
Year Founded: 2021

What We Do

GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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