Senior People Business Partner

Posted 22 Days Ago
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New Orleans, LA, USA
In-Office
Senior level
Software
Intelligent DevOps Platform
The Role
The People Business Partner coaches managers on performance, feedback, accountability, and complex employee issues. They support organizational transitions, facilitate leadership development workshops, lead engagement surveys and action planning, and drive measurable people initiatives. The role partners with People Operations, Legal, and Rewards on compliance while simplifying processes and identifying manager effectiveness gaps. Success requires strong judgment, influence, facilitation, project execution, and onsite leadership experience.
Summary Generated by Built In

About Copado

Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.

About the Role
As a core member of the People Strategy & Development team, the Senior People Business Partner (PBP) occupies a critical bridging role that actively aligns business partner strategy with global development programming.

In this role, you will serve as the primary strategic talent advisor to assigned Copado business units, partnering closely with leaders to execute on business strategy. Simultaneously, you will serve as the global programmatic architect of Copado’s learning journey.

Rather than designing programs in a vacuum, you will translate real-world organizational design challenges, talent bottlenecks, and business unit needs directly into scalable, year-over-year development solutions. Specifically, you will design and own Copado’s master global L&D strategy, career pathing frameworks, and continuous learning roadmaps for both Individual Contributors (ICs) and Leadership—ensuring our developmental programming directly drives operational success and career progression across the company.
What You'll Do
Business Partner Advisory

  • Act as the dedicated strategic talent advisor to Copado business leaders and their teams.
  • Serve as a strategic advisor and thought partner to senior leaders across an assigned organization 
  • Partner with leaders to design organizational structures built for a modern, AI-agentic workforce
  • Diagnose organizational health using data and direct observation; design and drive interventions and improves how leaders lead and teams perform
  • Own sensitive employee relations matters, ensuring outcomes that are fair, legally sound, and consistent with company values
  • Champion a culture of inclusion and belonging, equipping leaders with the tools to build equitable, high-trust teams

Global Program Ownership — L&D Strategy & Career Pathing

  • The Learning Roadmap: Design, build, and maintain Copado’s master global learning roadmap, ensuring year-over-year continuous development for all employee cohorts.
  • Career Pathing & Success Architecture: Architect the long-term career pathing frameworks that align directly with Radford leveling 
  • The Technical/Management Crossroads: Co-design and implement the specific career crossroads, ensuring highly advanced technical ICs have clear, prestigious growth tracks that mirror management levels in organizational hierarchy and internal equity.

Engagement-to-L&D Feedback Loop

  • Overhaul and manage Copado's continuous global Engagement & Pulse Strategy.
  • Use localized pulse survey data to actively identify skills gaps and organizational friction, directly informing future iterations of the global learning roadmap.


What We're Looking For

  • 7+ years of progressive HR experience, with at least 5 years operating as a strategic HRBP to senior leaders
  • Demonstrated experience supporting a B2B software or technology company through meaningful growth, scale, or transformation
  • A track record of being sought out by executives as a trusted advisor — not just an HR resource, but someone with a point of view on the business
  • Experience supporting distributed or global teams across multiple time zones
  • Familiarity with modern HRIS and engagement platforms
  • Prior experience at a company scaling from 300–700 employees
  • Bachelor's degree required; Master's or MBA preferred


Core Competencies

  • Business acumen - understands how the business makes money and translates it into people and organizational strategy
  • Executive presence - comfortable presenting to, challenging, and aligning the most senior leaders in the company
  • Systems thinker - sees the upstream and downstream implications of organizational decisions before they're made
  • Future-focused - brings a forward-looking lens on how work, teams, and talent will evolve, including the impact of AI on organizational design
  • Coach and developer - invests in the growth of leaders and HRBP team members alike
  • Data-informed - uses workforce analytics and organizational data to build a compelling, decision-ready narrative


Benefits
Copado offers a comprehensive benefits package, which includes:

  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • 401(k) Plan
  • Paid Time Off
  • Wellness Perks

Copado is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.


#LI-Onsite

Skills Required

  • 7+ years of experience in people partnering, manager development, or learning and development roles
  • Experience coaching leaders through complex people issues and influencing behavior
  • Strong project management skills with a focus on end-to-end execution
  • Ability to navigate ambiguity with sound, principles-based judgment
  • Excellent facilitation, communication, and relationship-building abilities
  • Onsite leadership experience
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The Company
HQ: Chicago, IL
611 Employees
Year Founded: 2013

What We Do

Copado is the leader in AI-powered DevOps for Salesforce and business applications. Backed by Insight Partners, SoftBank, IBM, Capgemini and Salesforce Ventures, Copado delivers Org Intelligence to simplify complexity and bring clarity to enterprise delivery. Copado unifies planning, building, testing and releasing on Salesforce with built-in trust, automation and governance. More than 1,750 global brands — including Coca-Cola, Medtronic, T-Mobile and Volkswagen — use Copado to accelerate digital transformation, achieving 20x more frequent releases, 95% less downtime, 10x faster testing and 20% greater productivity.

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