People Business Partner

About Selecta

Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.

About the Role

We are seeking a People Business Partner to join our UK HR team.

This is a true end-to-end People Business Partner role supporting our UK technical and operational functions. As the dedicated People Business Partner for these business areas, you will work closely with operational leaders to develop and deliver people strategies that drive business performance, organisational effectiveness and employee engagement.

You will take ownership of the full employee lifecycle for your client group, partnering with managers from recruitment and onboarding through to development, performance, organisational change and offboarding. You will provide commercially focused HR advice and coaching, helping leaders build high-performing teams while ensuring people decisions are fair, consistent and aligned with business objectives.

A key part of this role is leading employee relations activity across your business areas. You will confidently manage complex ER cases, coach managers through challenging situations and use people data and insights to identify trends, mitigate risk and support continuous improvement.

Working closely with operational leaders and key stakeholders across the business, you will champion engagement, talent development, succession planning and organisational change, ensuring the technical workforce is equipped to deliver an exceptional service to our customers.

Business Partnering

• Act as the dedicated HR Business Partner for the UK technical and operational functions.
• Build trusted relationships with operational leaders, providing commercially focused HR advice and challenge to support business objectives.
• Partner with managers on workforce planning, organisational design, succession planning, talent development and employee engagement.
• Coach and develop managers to build confidence and capability in managing people effectively.
• Support organisational change, restructures and business transformation initiatives.
• Use people data and insights to identify trends and recommend solutions that improve business performance.

Employee Lifecycle

• Take ownership of the end-to-end employee lifecycle for your client group, including recruitment, onboarding, probation, development, internal moves, contractual changes and offboarding.
• Partner with managers to attract, develop and retain high-performing talent.
• Support recruitment activities, including interviews, selection, pre-employment checks and onboarding.
• Ensure an excellent employee experience throughout every stage of employment.

Employee Relations

• Lead and manage employee relations cases, including absence, disciplinary, grievance, performance, capability and probation matters.
• Provide pragmatic, commercially focused advice, ensuring fair, consistent and legally compliant outcomes.
• Coach managers through complex people matters while balancing business needs with employee experience.
• Identify ER trends and implement proactive solutions to improve employee engagement and reduce organisational risk.

People Initiatives

• Lead and support initiatives focused on employee engagement, wellbeing, diversity and inclusion, and organisational culture.
• Partner with Learning & Development to identify capability gaps and support management development initiatives.
• Collaborate with operational stakeholders, including Health & Safety, Fleet, Training and Resource Planning, to deliver effective people solutions.
• Contribute to HR projects and continuous improvement initiatives aligned to business priorities.
• Ensure HR policies and procedures are implemented consistently across your business areas.

Requirements

• Previous experience in a generalist HR role, such as HR Advisor, People Advisor or Junior HR Business Partner, ideally supporting operational or field-based teams.
• Experience partnering with managers to deliver commercially focused HR solutions.
• Strong knowledge and hands-on experience of managing the full employee lifecycle.
• Demonstrable experience managing employee relations cases, including disciplinary, grievance, absence, performance and capability matters.
• Good understanding of UK employment legislation and HR best practice.
• Experience supporting operational, technical or field-based workforces is highly desirable.
• Experience influencing and coaching managers at all levels.
• Ability to build credible relationships and work effectively with multiple stakeholders across a fast-paced operational environment.
• Strong organisational, communication and problem-solving skills.
• Experience using HR systems and interpreting people data to support decision-making.
• CIPD Level 5 qualified, or working towards qualification (desirable).

Person Specification

• A proactive and solutions-focused approach with a strong customer service mindset.
• Commercially aware and able to balance business needs with employee experience.
• Resilient and confident managing competing priorities in a fast-paced environment.
• Collaborative, approachable and able to build trust quickly with managers and colleagues.
• Comfortable operating at both a strategic and operational level, with a willingness to be hands-on where required.
• Passionate about developing people, improving processes and driving continuous improvement.

What’s in it for you?

• 25 days of annual leave plus bank holidays
• Life assurance equivalent to 2x your yearly salary

• Five weeks of occupational paid sick leave for added security
• Free parking at our Head Office and other depot locations
• Unlimited coffee and tea to keep you refreshed
• Clear career progression paths with development opportunities
• Strong leadership support to help you thrive
• Employee recognition scheme to celebrate your contributions
• Mental health and wellbeing support, including access to mental health first aiders
• Health Cash Plan

At Selecta, we are committed to equal opportunities, diversity, and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great, and we are grounded by our purpose to create more moments of joy for everyone through our ways of working. We welcome applications from all individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws. If you require any adjustments or accommodations during the recruitment process, please let us know