The Role
Serve as a strategic People and Culture partner to Technology teams, advising senior leaders, designing and implementing talent strategies (succession, performance, development), leading people-related projects, coaching employees, mitigating ER and organizational risks, and applying data-driven approaches (stats, pivot tables, charts) to inform decisions and measure outcomes.
Summary Generated by Built In
About The Role
As our People Business Partner for GoTo Group Tech team, you’ll be a seasoned and strategic People and Culture (PAC) thought partner to a specific set of our amazing Technology team. You will trade between business imperatives and the needs of our employees, contributing hands-on efforts at the strategic level partnership with relevant client-groups. You will get ample opportunity to work on a variety of global projects, acting as a thought-leader by sharing our knowledge, experience and people-related best practices among the broader PAC team and GoTo ecosystem.
What You Will Do
- Supports and contributes to strategic conversations with senior leadership, both within and outside his/her respective business
- Leads and implements people and talent strategies for respective businesses (succession planning, talent management etc.)
- Participate in the evaluation of strategies (e.g. determining strategic success, diagnosing failures, strategic adjustments)
- Understands the business needs in the short, medium and long term and proactively suggests and leads initiatives and projects to solve strategic people and organizational challenges for his/her respective business
- Ensures that PAC and business solutions are on-time, on-budget, and to a high standard of quality
- Implements and advocates for programs, policies, and procedures to support the organizational culture
- Coaches, mentors, conducts career conversations and able to provide objective and actionable feedback to team members, peers and other stakeholders
- Navigates stakeholder relationship challenges well (e.g. reconciles, anticipates needs and wants, balances long and short term relationship trade offs) and comes up with solutions as appropriate
- Recognizes and takes appropriate action to mitigate risk (organizational, legal, employee relations, etc) and develops options to mitigate them
What You Will Need
- Experienced HR professional who supports overall people and organizational activities across the employee life cycle. Able to handle a big business unit independently and users up to executive level with minimal intervention from his/her manager.
- Experienced professional who supports overall people and organizational activities across the employee life cycle. Able to handle a big business unit independently and users up to L8 with minimal intervention from his/her manager.
- Typically handles a business regionally with typical years of PBP experience: 3-6 years
- Demonstrates relevant experience (business partnering, OD, performance management, talent development, C&B, ER) and ability to consult the business and leaders on how to manage people and organizational matters
- Understands the right levers to pull in a situation (comp, process, comp, training, etc.)
- Demonstrates fluency in data concepts and processes (understand stats, hypothesis-driven approach, etc) and ability to conduct data manipulation (e.g. pivot tables, charts, etc.)
About The Team
Fasten your helmet and climb aboard if you’re ready to be our People Business Partner. In this role, you will be an integral player within the PAC team. This role will collaborate closely with business leaders to develop and implement HR strategies that align with our organizational goals. Ensure compliance with all legal and regulatory requirements, and maintain up-to-date knowledge of HR best practices and industry trends. Drive initiatives that foster a positive and inclusive workplace culture. Champion diversity, equity, and inclusion initiatives, fostering an environment where all employees feel valued and respected. Provide expert HR guidance on a variety of topics, including performance management, employee relations, and talent development.
About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
#LI-ONSITE
Skills Required
- 3-6 years People Business Partner (PBP) experience supporting large business units
- Proven experience in business partnering, OD, performance management, talent development, compensation & benefits, and employee relations
- Ability to handle senior stakeholders up to executive level (L8) independently
- Experience implementing people and talent strategies (succession planning, talent management)
- Ability to design and run strategic people initiatives and projects on-time and on-budget
- Ability to coach, mentor, conduct career conversations, and provide actionable feedback
- Ability to recognize and mitigate organizational, legal, and employee relations risks
- Fluency in data concepts and processes (understand statistics, hypothesis-driven approach)
- Ability to perform data manipulation and visualization (e.g., pivot tables, charts)
GoTo Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GoTo Group and has not been reviewed or approved by GoTo Group.
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Fair & Transparent Compensation — Pay is considered competitive to above market for many corporate roles across core entities such as Gojek, Tokopedia, and GoTo Financial. Base pay is often characterized as solid or above market in Indonesia tech roles.
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Healthcare Strength — Medical coverage is characterized as strong in Indonesia and often extends to spouses and children. Company materials also highlight wellness support, parental insurance, and mental‑health counseling for employees and families.
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Leave & Time Off Breadth — Leave programs are described as generous, including maternity, paternity, and other special leave types at Tokopedia. Broader time‑off and flexibility practices are portrayed as supportive across corporate roles.
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The Company
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
