Impact and Responsibilities
We’re looking for a People and Talent specialist to lead our 100% direct hiring strategy, deliver a seamless employee lifecycle, and drive continuous improvement across our people practices.
If you’re passionate about finding great people, shaping workplace culture, and using real employee insights to upgrade the team experience, this is your chance to make a tangible impact on our growing business.
100% Direct Recruitment: Manage end to end hiring across the business. You’ll use creative direct sourcing (LinkedInRecruiter, network outreach, referrals) to build active pipelines with zero agency spend.
Candidate Experience: Direct high-touch recruitment pipelines and interview coordination in our ATS, ensuring every hiring process reflects our high standards and keeps candidates engaged.
Onboarding Journey: Champion the end-to-end onboarding experience managing background checks, inductions, and initial training to guarantee every new hire has a seamless, high-impact start.
Employee Lifecycle: Be the go-to person for day-to-day employee queries, lifecycle administration, contract updates, and offboarding exit interviews.
Culture & Belonging: Champion an inclusive workplace culture by organizing engaging social and cultural events, facilitating employee-led inclusion initiatives, and maintaining equitable company policies.
HR Tools & Benefits: Manage our HR tech stack, vendor renewals, and employee benefits to ensure smooth operations and competitive offerings.
People Insight: Capture and analyze insights across the entire employee lifecycle (from eNPS data, candidate feedback to exit interviews) to continuously refine our internal processes and retention strategies.
What we’re looking for in you
A proven track record in direct candidate sourcing and full-cycle recruitment, with a knack for finding and closing top-tier talent without agency support.
Authentic passion and confidence in driving Diversity, Equity, and Inclusion, actively embedding fair, bias-free practices into hiring pipelines and workplace initiatives.
Hands-on experience gathering employee lifecycle data and feedback, as well as assisting with key HR projects like policy updates and benefits reviews.
Exceptional ability to balance fast-paced recruitment pipelines alongside day-to-day HR operations and employee touchpoints.
Outstanding written and verbal communication skills with a natural ability to build trusted, positive relationships across all levels of the business.
Our Promise: Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We offer flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance
Skills Required
- Proven track record in direct candidate sourcing and full-cycle recruitment without agency support
- Experience using LinkedIn Recruiter and an ATS for sourcing and interview coordination
- Experience gathering employee lifecycle data and feedback (eNPS, candidate feedback, exit interviews) and assisting with HR projects
- Demonstrated commitment to Diversity, Equity, and Inclusion with bias-free hiring practices
- Ability to manage fast-paced recruitment pipelines alongside day-to-day HR operations
- Outstanding written and verbal communication and relationship-building skills across all levels
What We Do
Shieldpay is a B2B payments business. We provide a cloud-based digital escrow and disbursement solution that makes it faster and more secure to send and receive high value, time sensitive payments. We specifically cater to transactions that have a ‘contingent element’ such as M&A, class action lawsuits, real estate, marketplaces, rental deposits, trust services and supply chain transactions. Incumbent payment providers do not have the necessary regulatory licenses, account structure or disbursement technology to service these types B2B payment use cases. Therefore, due to the lack of alternatives before Shieldpay, legal and professional services entities have had to manage and maintain their own manual payment functionality. These archaic, inefficient and manual processes means millions lost each year in administration costs and cybercrime and they result in slow processing and poor user-experience for the end customer. Shieldpay Limited is authorised and regulated by the Financial Conduct Authority as a payment institution and Shieldpay Trustee Services Limited is registered and supervised by HMRC as a Trust Services Provider. We offer a compliant solution in line with SRA and CLC regulations. As part of our operation, we hold banking relationships with recognised financial institutions. Client funds and trust funds are safeguarded with authorised banks which maintain appropriate levels of prudential requirements. Awards BusinessCloud Top 50 Most Innovative Fintechs in the UK Modern Law Combatting Fraud Award 2020 Tempo Top 50 startups to work for in London in 2021 and 2022 LegalEx Conveyancing Award 2019 Modern Law Innovation of the Year 2019 The ESTAS Conveyancer Award 2019 Innovate UK grant 2018 Barclays Entrepreneurship Award 2018 VISA PAY360 PayTech Innovation Award 2018 RegTech Spotlight Award for Financial Crime 2017 Mastercard Startpath participant 2018 Barclays Accelerator Techstars 2017
