People and Experience Coordinator

What You’ll Do

• People Services (40%)
• Act as the local representative for the People Services team, operationalizing and localizing global people programs from onboarding, engagement initiatives, policy updates, recognition, well-being to offboarding. 
• Serve as the primary liaison between Houzz and our EOR partner to manage all employee lifecycle processes, including onboarding, offboarding, contract changes, time off, payroll and benefits.
• Ensure timely and accurate payroll processing in close partnership with our EOR and Finance team - reviewing payroll reports, coordinating updates, and responding to questions or corrections as needed.
• Maintain accurate records for all employment-related activities, ensuring compliance with local labor laws and company standards.
• Partner with employees and managers, developing strong relationships,  to ensure an optimal employee experience, answer day-to-day HR-related queries, and escalate complex matters as appropriate.
• Support internal communication efforts to keep employees informed and engaged with local and global People programs.


• Employee Experience & Program Execution (40%)
• Coordinate the implementation of global employee experience programs across Houzz.
• Own the day-to-day execution, managing timelines, invites, employee communications, participation tracking, vendor coordination and responding to employee enquiries.
• Work closely with the EX Manager to adapt programs for regional needs, ensuring smooth delivery and cultural relevance across locations while maintaining global program consistency.
• Take initiative to improve how programs are delivered, anticipating needs, identifying ways to enhance engagement, and following through on tasks with autonomy, care and attention to detail.
• Support internal communications by drafting engaging, culture-aligned messages and contributing to storytelling efforts that help employees feel valued, connected and empowered. 
• Confidently step in to lead or co-facilitate team bonding sessions, onboarding experiences or other virtual/in-person engagement moments as needed. 
• Track and organise program feedback and participation data, using tools like Google Sheets (including pivot tables) to help summarise insights and support reporting.


• Site Operations (20%)
• Maintain relationships with vendors and internal partners such as our EOR partner, IT, Finance and People Services.
• Oversee vendor agreements and services, ensure accurate invoice processing, and track office budgets in coordination with Finance.
• Maintain and update office-related documentation such as calendars, budget trackers, expense reports, and security protocols.
• Collaborate across departments on cross-functional processes and initiatives that impact the site.

At a Minimum, We’d Like You to Have

• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or a related field.
• 2+ years of experience in People Operations, HR coordination, or Workplace Experience roles.
• Strong understanding of local HR policies and processes and employee lifecycle management.
• Strong verbal and written communication skills in English.
• Excellent organizational and project coordination skills, with strong attention to detail.
• Basic data analysis skills with Google Sheets for tracking metrics and creating simple reports.
• A proactive, solutions-oriented mindset and ability to work independently.
• Comfort managing multiple priorities in a fast-paced, dynamic environment.
• High level of discretion and integrity when handling sensitive information.

Ideally, You’ll Also Have

• Basic data analysis skills with Google Sheets for tracking metrics and creating simple reports.
• Proven experience working with an EOR or outsourced employment model.
• Prior experience working with tools like HiBob, and Google tools.