People and Culture Programs Coordinator

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, BugSnag, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

                                           People and Culture Programs Coordinator

About the role

People and Culture Programs Coordinator will coordinate the implementation of inclusion, ESG and engagement initiatives and administrate the execution and maintenance of those programs at SmartBear. Reporting directly to the Senior Director of People and Culture Programs, this role is essential in fostering an inclusive, equitable, sustainable and engaging workplace culture that aligns with the company's core values and business objectives. 

Key Responsibilities: 

Diversity and Inclusion (D&I): 

• ERGs: Coordinate and support ERGs by providing resources, facilitating meetings, and ensuring their activities align with company goals.
• Metrics Analysis: Regularly track demographic data and metrics, to highlight trends and areas for improvement, as well as supporting compliance and board reporting.
• Inclusion: deliver inclusion/bias training to employees at various levels and plan activities, events and speakers. Engage with remote employees and newly acquired employees.
• Employer Brand: Work with the Marketing team to foster an inclusive employer brand, internally and externally.
• Diverse employee population: Partner with TA to support multiple aspects of diversity, building relationships with organizations, job boards and schools to bring in diverse candidates to present to managers. 

Employee Engagement: 

• Culture Programs: Help design and execute programs like team-building events, and cultural celebration days that foster a sense of community and belonging.
• Listening: Coordinate employee surveys, focus groups, and suggestion programs to gather continuous feedback on workplace culture and engagement.
• Engagement Reports: Implement action items from survey results. Coordinate Manager Engagement program. 
• Development support: Coordinate mentorship programs, career development workshops, and lunch-and-learn sessions to support employee growth and development. 

Environmental, Social, and Governance (ESG): 

• Philanthropy Programs: Coordinate the elements of SmartBear Gives Back, including organizing volunteer opportunities, administrating donation matching programs, and coordinating corporate giving initiatives.
• Employee Engagement: Foster a culture of social responsibility by organizing events like Earth Day celebrations, community clean-up projects, and sustainability webinars. 
• Assist in data collection for annual Carbon accounting, materiality surveys and CSRD.  

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.