People and Culture Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Steps from the Prophet’s Mosque, our Hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

Summary:

The Talent Acquisition Manager leads recruiting excellence through talent attraction and selection that will build skills capability for the organization and drive key results for the company. This role serves as a strategic thought partner to the business and is responsible for planning and developing proactive recruiting strategies to attract diverse talent and leverages internal/external systems and tools to drive hiring results. The Talent Acquisition Manager guides the Sourcing, Interviewing and Evaluation of internal and external candidates in addition to leading a team of Talent Acquisition Specialists. This position partners closely with business leaders and cross-functional People and Culture Partners to ensure a collaborative approach to talent planning, attraction and selection. This person contributes to our mission by delivering High Performing Team Members to drive business results.

Main Responsibilities

Building & Planning Recruiting Strategies.

1. Develop creative approaches to support the Talent Acquisition Roadmap in identifying and attracting qualified, diverse, active and passive candidates for open positions and future opportunities.

2. Identify and leverage the right internal/external systems and tools for referral generation, internet sourcing, multi-media advertising, social media, job fairs, university fairs, networking, community involvement/partnerships and third-party assistance.

3. Builds appropriate and meaningful relationships with University and Colleges.

4. Oversee full lifecycle recruiting of top tier candidates including: sourcing, screening, interviewing, providing feedback/recommendations, and assisting the candidate through offer negotiations and acceptance.

5. Lead Recruiter for Critical & Confidential leadership positions.

6. Leverage Workday to maintain accurate and well-ordered documentation on candidate pipelines and recruiting activities.

7. Ensure outstanding candidate experiences throughout the interview, offer, and onboarding process.

8. Learn from others: continually gather feedback from candidates and our interviewing team (including surveys and conversations) to iterate and improve.

9. Partner and build strong relationships with business and HR leadership, hiring managers and talent acquisition team to determine business staffing needs and then develop and implement cost effective recruitment plans that minimize time-to-fill, optimize fit and retention and place top-quality, diverse candidates in open positions.

10. Review team performance and coaches weekly to ensure we are hitting all key talent acquisition metrics which includes time to fill.

11. Provide counsel to hiring managers on matters pertinent to internal mobility and external hiring to ensure adherence to established company policies and procedures; and compliance with local, state and federal employment laws. Recommend, and manage local third-party vendors, headhunters, and job Boards

12. Ensures the manning guide is accurate and reflects the budget for the year.

13. Measure and report on talent pool KPIs, including throughput, candidate

experience and successful hires

Reporting and Talent Planning

1. Assess future hiring needs through proactive People Planning activities and understands key metrics to meet hiring goals. Build recruiting strategy to support.

2. Manage TA Reporting activities and provides meaningful dashboard reporting and insights, communicates the Talent Acquisition story to business leaders.

Employee Value Proposition

1. Leverage Employer Branding and proactively looks for innovative and new industry best practices around recruiting, interviewing, and sourcing to ensure we are hiring top talent and all candidates walk away from their experience with a positive image of the Four Seasons Brand.

2. Use internal communication streams to promote Careers and employee movements.

 Miscellaneous

1. To act as a counsellor to individual employees, or managers, in respect of their own Training and Development requirements and to facilitate that development, where possible.

2. To conduct Hotel tours for student groups, in a manner and style consistent with the atmosphere and ambience of the Hotel.

3. To assist with general People and Culture activities, including correspondence, recruitment and selection of placement and work experience students, exit interviews, social events co-ordination etc.

4. To comply with statutory and Company policy requirements in terms of Fire, Food Hygiene, Health and Safety, Visual Display Unit etc.

5. To undertake function related project work, as and when directed by the Director of People and Culture or General Manager.

6. To deputise for other People and Culture personnel, whether senior or junior, when designated to do so by the Director of People and Culture, Hotel Manager or General Manager.

7. To comply with Hotel purchasing and stores requisition procedures, in respect of internal and external supplies.

8. To undertake other duties and responsibilities which, whilst outside the normal daily routine, are within the overall scope of the position.

9. Participate in management duties in the hotel as required.

10. To carry out any other reasonable requests of the management