About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.About the Role
The People & Culture Generalist plays a key role in supporting the day-to-day operations of the People & Culture Department at Four Seasons. This position provides administrative, employee relations, onboarding, recruitment, and benefits support while ensuring compliance with company policies and employment regulations to deliver an exceptional employee experience.
What You Will Do
- Coordinate and administer onboarding, new hire orientation, and offboarding processes.
- Process and maintain employee records and HRIS transactions, including hires, transfers, compensation changes, and terminations.
- Support employee engagement initiatives, recognition programs, celebrations, and team member events.
- Respond to employee inquiries regarding benefits, policies, leave plans, and workplace programs.
- Assist managers and employees by providing guidance on People & Culture policies and procedures.
- Partner with the Talent Acquisition team to coordinate recruitment activities, job postings, candidate communications, and onboarding documentation.
- Maintain accurate and confidential employee records in compliance with company standards and employment laws.
- Support compliance initiatives and assist with policy updates, audits, and reporting requirements.
- Prepare HR-related reports and assist with payroll documentation as needed.
- Foster positive working relationships with employees, managers, and external partners.
What You Bring
- College education preferred.
- 2-3 years of Human Resources, People & Culture, or related experience, preferably within hospitality or a service-focused organization.
- Strong administrative and organizational skills with experience working in HR systems.
- Proficiency with computer applications and HR technology platforms.
- Ability to communicate effectively in English, both written and verbal, while handling confidential information with discretion and professionalism.
What We Offer
• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Employee recognition programs and engagement activities
• Opportunities for career growth and advancement within Four Seasons
Schedule & Hours
• Full-time position
• Eight-hour shifts; scheduled days and hours may vary based on operational needs
• Flexibility to work weekdays, weekends, holidays, and special events as required
Skills Required
- 2-3 years of Human Resources, People & Culture, or related experience
- Experience in hospitality or a service-focused organization
- Strong administrative and organizational skills with experience working in HR systems
- Proficiency with computer applications and HR technology platforms (HRIS)
- Ability to communicate effectively in English, both written and verbal
- Ability to handle confidential information with discretion and professionalism
- College education
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
