About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.
To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business.
Main Duties and Responsibilities:
· The ability to maintain the HR System including input, output and report processing. Also to cross-train the middle management about HR processes.
· The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.
· The ability to generate all required local reports and required by home office.
· The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.
· The ability to maintain friendly, cordial relations with all employees.
· The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.
· The ability to keep accurate records for national insurance enrollment.
· The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings
· The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
· The ability to respond properly in any hotel emergency or safety situation.
· The ability to perform other tasks or projects as assigned by hotel management and staff.
· The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&C policies.
· The ability to conduct quarterly Visa audits, trace expiration and make corrections.
· The ability to produce the accident report for home office.
· To assist in the administrations of the Employee and Management opinion survey
· To assist the management team with disciplinary issues and process.
· The ability to actively support the Safety and Direct line Committee.
· The ability to administer the employee performance and salary review program.
· The ability to assist in the annual performance review cycle.
· The ability to assist management and line employees with any concerns or questions.
· The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme.
· The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI
· The ability to participate in the rotation of all bulletin board materials.
· The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.
· The ability to ensure that the employee locker room is clean and orderly.
· The ability to manage of health topics in coordination with the nurse and the house doctor
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Skills Required
- Maintain HR system, process inputs/outputs and generate reports
- Cross-train middle management on HR processes
- Maintain accurate employee records and data entry
- Process payroll cycle documentation and maintain confidentiality
- Generate local and home office HR reports
- Manage national insurance enrollment records
- Support employee relations, committees, communications, events and meetings
- Maintain professionalism and confidentiality
- Respond appropriately to hotel emergencies and safety situations
- Administer and train employees on local labor processes and Four Seasons P&C policies
- Conduct quarterly visa audits, track expirations and correct records
- Produce accident reports for home office
- Assist with employee and management opinion surveys
- Assist management with disciplinary issues and processes
- Support Safety and Direct Line Committee activities
- Administer employee performance and salary review program
- Assist in annual performance review cycle
- Administer the Pension Plan and act as Arbiter for the hotel's group life scheme
- Prepare monthly/quarterly/annual HR dashboards including critical KPIs
- Supervise and coordinate with cafeteria team to ensure quality, cleanliness and service
- Ensure employee locker room cleanliness and order
- Manage health topics in coordination with nurse and house doctor
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
