Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You will work in Mondelēz International Digital Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented.
How you will contribute
Be responsible for the day-to-day administration and operation support for processes in your area of responsibility and will deliver them within agreed to deadlines and ensure service quality is maintained. You will ensure that all activities comply with standard operating procedures and legal requirements, including data privacy considerations and work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance. You will deal with access requests/issues and identify and act on continuous improvement opportunities.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Experience in your specific area of responsibility
- Experience in administration with a strong customer service orientation
- Computer literate with excellent skills in Microsoft Office, especially in Excel
- Experience working to deadlines with strong prioritization skills
- Meticulous attention to detail
More about this role
As People Analyst you will support data-driven decision-making across our workforce. In this role, you'll serve as a subject matter expert (SME) in HRIS and Time & Attendance systems (e.g., Workday, Infor/Kronos) while delivering advanced analytics and strategic insights related to labour trends, workforce planning, and policy development.
Key Responsibilities
- Serve as a Subject Matter Expert (SME) for HRIS platforms (e.g. Workday) and Time & Attendance Platforms (e.g. Infor, Kronos) ensuring data integrity, system interconnectivity, and optimal system performance.
- Design & Maintain advanced tools (using excel, Power BI) to support complex data analytics & reporting related to our labour force: attendance, overtime, headcount, turnover, retention, grievances/dissatisfactions, discipline, and investigations etc.
- Provide the leadership team with policy and program recommendations based on internal labour analysis and external benchmarking.
- Collaborate with HR and operational leaders to ensure data cleanliness, governance, and continuous improvement of data systems and workflows.
- Support the management and analysis of our temporary labour force including but not limited to: our temporary foreign workers (immigration programs), internal secondments, internal temporary employees (contract, co-op placements) and external Temporary Labour Service Program.
Job Qualifications
Required
- Bachelor's degree in human resources, Data Analytics, Business Intelligence, Engineering, Math, Computer Science or related field.
- 3+ years' of hands-on experience in a data-heavy or analytics role.
- Advanced proficiency in Power BI, Excel (Power Query, Pivot Tables), and data visualization.
- Strong skills in data modeling, trend analysis, and storytelling through data.
- Excellent data interpretation and communication skills.
- Attention to detail and ability to manage large datasets with precision.
- Clear communication with the ability to influence cross-functional teams using insights.
Preferred
- HR Analytics, HRIS or workforce reporting.
- Familiarity with Workday, Infor, Kronos or similar enterprise systems.
- Exposure to workforce or operational data (e.g., headcount, labour planning, scheduling).
- Experience supporting process improvement or system automation projects.
- Experience managing temporary labour or immigration programs.
- Knowledge of Canadian labour policies and compliance is an asset.
- Continuous improvement or project management certification (e.g. Lean, Six Sigma).
The expected base salary range for this position is CAD $64,600.00 to CAD $80,750.00 depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 6% with possibility for overachievement based on performance and company results.
Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements.
AI may be used as part of the recruitment process and in accordance with local laws.
No Relocation support available
Business Unit Summary
With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.
Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
Top Skills
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
Gallery
Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time