People Advisory Senior Consultant

People Advisory Senior Consultant based in Sydney

Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living.  

The People Advisory, Senior Manager will work closely with people leaders across all functions and spanning multiple geographies in providing and implementing people support aligned to the corporate people policies and processes at country, cluster and regional level in line with the agreed ways of working.

The role will be responsible for leading and developing a regional team of People Advisory Consultants to ensure that the advice, support and coaching given to managers and employees is of high quality, consistent and delivered in a customer focused way across the full range of employment policies, including areas such as people performance management issues, employee development, career, performance capabilities.

What will you need to be successful?

Performance and Customer Focus

• Evaluate developments in local country employment legislation, HR policies and practices in other organisations and make proposals on how they might be applied within S&N to improve service delivery.

• Ensure all changes in employment legislation and policy are communicated to the relevant HR Services team and the business and all working practices / communications are aligned to the new policies and embedded in the HR technologies.

• Plan and provide responsive and high-quality regional service in the delivery of individual consultations as part of TUPE/M&A activities.

• Responsible for managing the country union or works council relationship where appropriate.

• Working across the wider team, ensure all processes within HR Consultancy function are fully integrated and provide a customer focussed service

• Lead high risk, complex employee relations cases or investigations and where appropriate, manage effective escalation to HR Business Partners and Legal.

• Monitor all cases resulting in an employment tribunal to understand cost to the organisation and embed learning from the case.

• Working with HR Business Partners, contribute to the continued improvement of the health of the organisation by monitoring and analysing performance indicators, such as sickness absence, levels of grievances and disciplinaries and work/life balance, and developing initiatives and solutions to enable positive trends.

• Participates in and provides data for audit reports, HSE or any governmental reporting requirement.

Coaching For Managers & Team members

• Coach and influence management on the application of S&N employment policies, ensuring legal and policy interpretations are constantly integrated into capability and team knowledge.

• In conjunction with Learning Services and Business Partners, ensure training plans and tools are developed to meet these needs.

Driving Continuous Improvement

• Contribute to the development and improvement of the HR Consultancy model and case management system to meet business needs and to enable prioritisation and risk assessment.

• Input to new policies, policy guides, process maps and Servicenow to support the introduction of the new employment policies.

• Ensure classifications and tasks created in Servicenow support the MI requirements of the business for employment policies.

What will you need to be successful?

Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization.

Successful candidates would need the following:

• Strong working knowledge of employment laws and practices required linked to a particular region or country.

• Previous HR experience working at a generalist level. Ideally, experience at operating in a Shared Services HR model.

• Broad knowledge of shared services and centre of excellence concept operating environment, service systems, processes and capabilities

• Experience with Workday and other HR People Management systems. Strong MS Office software experience required. Skill in database management and record keeping. Strong analytical capability with respect to problem solving, conflict resolution and employee relations matters.

• Excellent communication, interpersonal skills required. Must be innovative and proactive in a fast-paced environment with a willingness to adapt. Demonstrates integrity in all business interactions.

• Relevant language capability and cultural awareness dependent on region or country.

• Demonstrated ability to mentor more junior team members and to deliver on project commitments

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

• Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day  

• Flexibility: Hybrid Work Model (For most professional roles)  

• Training: Hands-On, Team-Customized, Mentorship