The Role
HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:
1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes
This position is part of the Mable team.
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit https://mable.com.au/
About the role
The People Advisor is responsible for delivering a responsive and customer focussed service to employees and leaders.
You'll deliver end to end coordination across the employee lifecycle and first level advisory, as well as support the delivery of company wide people projects.
Reporting to the Chief People Officer, this role includes the management of one direct report.
This role is based in the Sydney office and is required in the office 2-3 days a week.
Key Accountabilities
People Operations and Advisory
- Execute on key people operational and administrative requirements throughout the entire employee lifecycle with quality and accuracy
- Own HRIS data quality and employee record management systems
- Be the ‘go to’ person for managers and employees on employment contracts / awards / national employment standard interpretation, as well as internal policy and process queries and ‘how-to’ guidance across operations and programs
- Support managers on low risk employee relations i.e. performance in probation, interpersonal conflict
- Deliver and manage WHS processes including return to work plans, incident reporting and workplace risk
- Lead HR Audit and compliance requirements and be a risk champion for the People team.
- Support HRBPs in grievances and investigations by preparing paperwork and attending meetings as a learning opportunity.
Continuous Improvement
- Identify and develop letters, processes and templates needed across the employee life cycle
- Research and draft market-leading people policies that go above and beyond legislative requirements and manage their ongoing governance
- Deliver key people data and reports to inform decision making and iterate to meet changing business needs
- Identify system, process and program improvements to mature our foundations
- Contribute to generating solutions and lead implementation working directly with stakeholders.
Programs
- Support the development of new programs and improvement of existing programs
- Contribute to developing internal communications and materials to support launch
- Deliver operational requirements of people programs and cyclical events
Skills and Experience
- 3 years HR operations experience providing support across the employee lifecycle
- Proven ability to interpret and apply policies, awards and employment legislation independently, with experience in advising managers on conduct and performance in a way that meets employer obligations
- Has done HR process design and documentation and had exposure to program design across parts of the employee lifecycle
- Demonstrated experience working with people technologies such as HRIS, survey tools, data analysis tools
- Strong analytical skills and attention to detail: focussed on delivering accurate data and information, intermediate Excel user (comfortable with large data sets, vlookups, formulas and pivot tables)
- Ability to work at pace in ambiguous environments, often juggling multiple tasks
- Execution oriented, with good instincts for anticipating needs and changes
- Collaborates with people at all levels and across functions and cultures
- Sound judgement and are able to meet challenges with a sense of calm and confidence
- Strong verbal and written communication skills.
We’re powered by purpose
We’re Switched On 💡
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
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The Company
What We Do
Mable is a health-tech platform where people looking for disability and aged care support connect with independent support workers in their community. As one of Australia’s fastest-growing scale-ups, we think big to spearhead change in our sector. We're passionate about inclusivity and giving choice and control back to those who need it. Mable launched in 2014 when co-founder Peter Scutt teamed up with friend and colleague Tony Charara after struggling to find the right home care solution for his parents. Today, Australia’s largest and most diverse community of independent support workers has provided over 13 million hours of support on Mable so everyone can live their kind of independence. #mykindofindependence
