The Role
The People Operations Specialist will manage payroll, develop HR policies, handle employee relations, and support local compliance in a fast-paced, international environment.
Summary Generated by Built In
We’re Greetz – part of the Moonpig Group and the Netherlands’ go-to for heartfelt cards and surprise-filled gifts. Since 2004, we’ve been on a mission to help people connect in the most personal way possible, with thoughtful touches that turn every moment into something unforgettable.
Together with our friends at Moonpig, we’re reimagining online gifting – bringing more smiles, more meaning, and more magic to doormats everywhere. Whether it’s a birthday card with all the feels or a gift that makes their day, we’re here to help people feel closer, no matter the distance.
We’re a passionate bunch, driven by clear values, creative thinking and a love of making people happy. And with big ideas, brilliant colleagues and loads of opportunity to grow, it’s a great time to join us on the journey. 🎁
📍Almere | 💰Competitive Salary + Benefits | 12 month contract to begin
*Please ensure CV is uploaded in English
About the role
We’re looking for a People Operations Specialist to join our Greetz team in the Netherlands. This is a pivotal role that blends HR operations, legal compliance, and employee experience — with the autonomy to shape how we do things locally while staying connected to our wider Group People team.
You’ll be the go-to People expert in the Netherlands, supporting everything from payroll and policies to employee relations and culture. You’ll ensure our ways of working reflect both local employment law and Greetz values — helping us create a supportive, engaging workplace for our people.
If you thrive in a fast-paced, international environment and love the idea of combining strategic thinking with hands-on delivery, this could be the perfect fit.
What you'll be Doing:
- Manage payroll in partnership with external providers to ensure accuracy and timeliness
- Develop and implement HR policies aligned with Dutch law and Greetz culture
- Lead day-to-day People operations: onboarding, contracts, benefits, support, offboarding
- Advise managers and employees on HR queries, employee relations, and local employment law
- Flag and action necessary changes to Group-wide policies for local compliance
- Partner with the wider People team to support People Plans impacting the Dutch workforce
- Oversee benefits utilisation, supplier management, and day-to-day admin
- Continuously improve our People processes to drive efficiency and clarity
- Manage People systems and reporting, ensuring accurate data and useful insights
About You:
- Fluent in both Dutch and English
- HBO or Bachelor’s degree in HR or related field
- Solid experience as an HR Generalist or HR Manager, ideally in an international or digital environment
- Strong working knowledge of Dutch employment law and Works Council requirements
- Skilled in balancing autonomy with collaboration — you’re comfortable working solo and across teams
- Confident communicator with a practical, people-first mindset
- Proven track record managing payroll and ensuring compliance
- Sharp eye for detail with a proactive, problem-solving approach
- Adaptable and organised — you know how to prioritise in a fast-moving environment
Interview Process:
- Stage 1: Interview with the Hiring Manager – 45 mins
- Stage 2: Interview with People Director and Head of People Operations – 45 mins
- Stage 3: Interview with Head of Legal – 30 mins
- Site Visit: Meet the NL Team – 30 mins
Please note: Our interview process may vary depending on the specific role, hiring team availability, or other business needs. We aim to keep candidates informed of any changes throughout the process.
What's in it for you?
We believe in empowering our team to do their best work. Enjoy:
💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
📈 Career Growth: Learning allowances, coaching & development programs.
Want to know more?
Explore our full benefits package: here
Our Ways of Working:
We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
Top Skills
Hr Policies
Payroll Systems
People Operations
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The Company
What We Do
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
