About our company
Triptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents.
We are uniquely positioned to help hotels in their greatest time of need. The world class data set we’ve been building, combined with a new set of digital marketing tools has positioned us to accelerate our impact to Hoteliers.
With offices in London, NYC, Barcelona and Singapore, we drive over £1bn in revenue for hoteliers around the globe. As we gear up for our next stage of growth, now is an ideal time to join our fast-growth and well funded technology business.
Inclusion is how we unleash the power of diversity. It is how we build our teams, cultivate our leaders and ensure Triptease is the right fit for every person. Come join us on our journey, be comfortable bringing your authentic self to work, be you!
About the Role
As a People Administrator, you’ll provide essential support to the HR Manager and People Team, ensuring efficient onboarding, maintaining HR systems, and contributing to our vibrant company culture. This role is perfect for someone with exceptional organizational skills who thrives in a fast-paced, collaborative environment.
Key Responsibilities:
- HR Administration:
- Maintain and update employee records, ensuring accuracy and compliance with data protection regulations.
- Manage HR systems - e.g. HiBob and ensure data integrity.
- Act as the first point of contact for employee HR queries, escalating complex issues to the HR Manager.
- Cultural & Social Initiatives:
- Support global social events and meetups through our Ministry of Fun squad.
- Implement Diversity & Inclusion (D&I) initiatives in collaboration with the D&I squad.
- Policy & Documentation:
- Assist with updating HR policies, handbooks, and communication materials.
- Workspace & Operational Management:
- Manage all global office operations.
- Coordinate office logistics, including ordering snacks, managing contracts, and handling guest passes.
- Refine and streamline internal processes to improve HR service delivery.
- General Administrative Support:
- Provide day-to-day assistance to the HR Manager and People Team, ensuring smooth operations.
- Onboarding & Offboarding Support:
- Assist with onboarding new employees, including preparing contracts, conducting background checks, and ensuring a smooth start.
- Draft leaver letters and process updates in HiBob and payroll systems.
- Recover and manage company assets, coordinating shipping or returns.
About You:
We’re looking for someone who is detail-oriented, proactive, and eager to contribute to a positive employee experience. Ideally, you’ll bring:
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- A proactive, problem-solving mindset.
- Experience in HR administration or a similar role (preferred but not essential).
- Familiarity with HR systems like HiBob (preferred).
What's in it for you?
Our start-up culture means everybody's contribution matters and is celebrated. We set ourselves ambitious goals and are proud of our ability to deliver those through smart working. Pace. We’re growing. Get on board fast and be part of the journey. Having a real impact on an award-winning and fast-growing company.
- 25 Days holiday (rising to 26 on one year anniversary then 27 on your second anniversary)
- Pension - 4% employee contribution (minimum), 4% employer matched, plus 1% tax relief directly into your pension pot
- Enhanced maternity & paternity leave
- Wellness budget* (£50 per month health and wellbeing budget) You can use this for gym membership, private healthcare, massages, therapy, cinema etc
- Learning budget - £250 per calendar year *
- Share Options
- Life Event leave (marriage, divorce, moving house, child’s first day at school, ceremony or graduation)
- Make a Difference (volunteering) day
- Daily Food Allowance (Portugal)
- Cycle to Work*
- Tech Scheme*
*Subject to passing probation
We also offer...
- A shiny MacBook for all new starters
- Monthly remote and in-office socials
- Quarterly review socials
- Hybrid working
- Refer a Friend policy (£1000 for successful referrals)
- Monthly wellbeing day
- Weekly in-office breakfast and snacks
- Flexibility with childcare
- Charitable giving scheme
Triptease is proud to be an equal opportunity employer with an active cross-functional 'diversity squad' devoted to addressing diversity challenges in the company and industry. We welcome applications from diverse and non-traditional backgrounds. Applicants will not be discriminated against on the basis of any protected characteristic(s) in terms of the Equality Act (2010).
#LI-Hybrid
What We Do
Triptease is a SaaS startup building software to help the hotel industry increase their direct bookings. Our offices are in London, New York, Barcelona and Singapore.
Attract and convert high-value guests on your hotel website with the award-winning direct booking platform.