HR Operations Specialist
The HR Operations Specialist is responsible for providing detailed transactional and administrative support for processes like payroll data management, benefits administration, talent administration, manage onboarding processes, time & attendance, personnel administration and HR ticket management, including bulk data processing, working under minimal supervision. The role implements standard Master Data changes accurately, ensuring compliance with data privacy and service level requirements, and conducts regular checks to maintain data integrity. The role actively engages in LEAN process improvement activities and manages document flow efficiently to support administrative operations.
Functions as an expert in all aspects of People Solutions & Digitization tasks, provides transactional and administrative services related to in-scope processes such as personnel and payroll data, benefits administration, manage onboarding processes, time & attendance, personnel administration and HR ticket management.
Implements standard master data changes in compliance with data privacy and service level requirements, processing changes in employee status, cost center changes, and pay adjustments with precision and accuracy.
Conducts regular checks on system changes, monitors for discrepancies, identifies points of departure, and executes necessary corrections to ensure data integrity and accuracy.
Leverage Artificial Intelligence and digital tools to improve productivity, service quality and operational efficiency.
Supports labor obligations, statutory reporting and payroll compliance requirements.
Manage Vacation Administration, Terminations, Time & Attendance, and Leave of Absence processes, ensuring accurate calculations, labor compliance, process governance, vendor coordination, and SLA adherence.
Works within standard operating procedures, flags needed adaptations based on client feedback, addresses potential process improvement solutions, and ensures that enquiries escalated by the Contact Center are answered and transactional activities are processed in a timely, professional, and efficient manner.
Bachelor's Degree in Business Administration or related field. Solid experience in HR Operations / Personnel Administration / Payroll.
Strong experience with SAP ERP (Personnel Administration and Payroll modules), ADP Global View, experience using Artificial Intelligence tools to improve HR Operations productivity and knowledge of Lean, Six Sigma or continuous improvement methodologies and Advanced Microsoft Excel skills.
Advanced English speaking skills.
Experience supporting multinational or LATAM environments.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Skills Required
- Bachelor's Degree in Business Administration or related field
- Solid experience in HR Operations / Personnel Administration / Payroll
- Strong experience with SAP ERP (Personnel Administration and Payroll modules)
- Experience with ADP GlobalView
- Experience using Artificial Intelligence tools to improve HR operations productivity
- Knowledge of Lean, Six Sigma or continuous improvement methodologies
- Advanced Microsoft Excel skills
- Advanced English speaking skills
- Experience supporting multinational or LATAM environments
- Ability to work onsite (office-based teams: in-person at least 3 days per week)
Philips Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Philips and has not been reviewed or approved by Philips.
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Retirement Support — Retirement support is positioned as a standout, including a strong 401(k) match (often described at 7%) alongside pensions in some contexts.
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Flexible Benefits — Flexible benefits are emphasized through choice in health insurance options and a broad “Total Rewards” approach that combines compensation, health and wellness, and work-life support.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous paid time off and policies covering parental leave, caregiving responsibilities, volunteering, and family medical leave.
Philips Insights
What We Do
Do the work of your life to help the lives of others. As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.
