Pensions Operations Lead

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London, England
In-Office
Fintech • Payments • Financial Services
The Role

Join us as a Pensions Operations Lead

At Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry. We’re looking for talented people to help us build simple, convenient, and delightful financial experiences tailored to our customers.

  • In this rewarding role, you’ll be managing our Pensions Third Party administrator to support our clients across the business
  • You’ll use your experience to coach and mentor your team to build and maintain capability and succession in the bank, giving you excellent exposure for your work 
  • Enjoy a great platform to build your leadership profile as you shape a high performing and vibrant team culture
  • We are looking to pay in the region of £60,000 - £70,000
What you'll do

As our Pensions Operations Lead,  you’ll be embedding and enhancing the end-to-end operating model to ensure we’re offering a great service to our most trusted clients. As you lead your team, you’ll make sure that they’re on hand to meet the needs of our clients and have the right support, guidance and development to succeed.

You’ll also be:

  • Reviewing work flows and making sure they align with regulatory obligations
  • Working with your colleagues to define, design and deliver upskilling
  • Producing and analysing accurate metrics to manage your team’s performance and capability
  • Advocating a strong risk culture across the function, and making sure that operational and conduct risks are identified, evaluated and reported
The skills you'll need

We’re looking for an influential team manager with experience in the Pensions industry or investment services. Due to the nature of the role, you’ll need to have working knowledge of  Pensions and its regulations or knowledge of the alternative funds sector and its regulations.

You’ll also need:

  • Experience of managing diverse teams and delivering successful outcomes
  • Great analytical skills to resolve complex problems or identify alternatives where established procedures may not exist
  • The ability to manage and prioritise workloads within a team environment to meet common goals
  • Excellent written and verbal communication skills, and the ability to adapt to a target audience
  • The ability to build fit-for-purpose solutions for internal and external clients

Hours

35

Job Posting Closing Date:

16/05/2025

Ways of Working:Remote First

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The Company
HQ: Bengaluru, Karnataka
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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