Pensions Client Manager

Posted 3 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Artificial Intelligence • Legal Tech
The Role
Lead client relationships and deliver pensions governance, trusteeship and scheme management for large occupational schemes and master trusts. Oversee complex projects (restructuring, risk transfer), manage team performance, collaborate with multi-disciplinary colleagues, and drive business development including RFPs and new client opportunities.
Summary Generated by Built In

Client Manager – Pensions

London

Exceptional by design. A career at the forefront of Pensions.

Join a market-leading team where your expertise directly contributes to high impact client delivery and business growth. Pinsent Masons is seeking a senior Client Business Manager to join our Pensions Solutions team. This is an opportunity to work on complex governance, management and trusteeship services, collaborate with leading practitioners, and play a key role in a business known for innovation and long-standing client relationships.

You’ll be part of a specialist team acting for trustee boards, corporate sponsors and providers across a wide range of pension schemes and master trusts. Working with major UK clients, you’ll gain exposure to varied and high-profile work while building trusted relationships.

The Opportunity

You will play a central role in delivering high impact pensions governance, management and trusteeship services, working with trustee boards, corporate sponsors and providers across complex and high-profile arrangements. Collaborating with colleagues across the Pensions Group and wider firm, you will support a diverse client base spanning large-scale pension schemes and group life master trusts, contributing to strategic projects, ongoing scheme management and innovative service delivery.

At Pinsent Masons, your career is exceptional by design: deliberately shaped to encourage leadership and long-term progression. You will contribute to a growing, innovative and highly regarded team, developing strong client relationships, driving business growth and delivering commercially focused solutions within a collaborative and forward-thinking environment.

What You’ll Do

Bring your pensions expertise and trustee facing experience to a team trusted by leading trustee boards, corporate sponsors and providers. Your role will see you:

  • Playing an active role in managing the team and monitoring performance to ensure high quality, efficient client service
  • Leading and managing client relationships across pension schemes and master trusts, acting as a trusted adviser on governance, management and project delivery
  • Overseeing the delivery of complex pensions projects, including scheme restructuring, risk transfer exercises and ongoing scheme management activity
  • Working closely with colleagues across the Pensions Group and wider firm to deliver integrated, multi-disciplinary solutions
  • Driving business development, including leading RFP responses, developing new client opportunities and contributing to the continued growth and profile of the PMPS team
  • Trustee boards of large occupational pension schemes
  • Corporate sponsors of UK and international pension arrangements
  • Group life master trust providers and insurers
  • Professional trustees and pensions industry stakeholders

About the Team

Our Pensions Solutions team advises a broad range of clients, including:

  • Trustee boards of large occupational pension schemes
  • Corporate sponsors of UK and international pension arrangements
  • Group life master trust providers and insurers
  • Professional trustees and pensions industry stakeholders

This mixed skillset team includes both lawyers and consultants and is known for its unique expertise, delivering high quality, practical and innovative solutions.

Why Pinsent Masons

At Pinsent Masons, we are a purpose led professional services business committed to creating a career experience that is exceptional by design. We offer:

  • High-quality, intellectually stimulating work with market leading clients

  • A supportive, inclusive and collaborative culture where people can thrive

  • Clear and transparent opportunities for development and progression

  • Flexible and agile working

 

Our Commitment

We are committed to recruiting and retaining the best talent and building an inclusive, fair and supportive workplace. We value the strength that comes from different experiences and strive to create an environment where everyone feels they belong.

We welcome applications from all suitably qualified candidates across jurisdictions. If you require reasonable adjustments, we will work with you to identify a suitable approach.

 

How to Apply

Applications are accepted via our recruitment portal only.

For an informal and confidential discussion about the role, please contact our Talent Acquisition Advisor, Amanda Bower:

 

A Note for Recruitment Agencies

Please do not submit CVs for this role if you are not on our Preferred Supplier List (PSL). Pinsent Masons will not be bound by your terms of business in respect of any unsolicited CVs submitted to us by email, and no fee will be payable, even in the event that we progress the candidate. 


#LI-AB

Skills Required

  • Pensions expertise and trustee-facing experience
  • Experience managing client relationships across pension schemes and master trusts
  • Experience overseeing complex pensions projects including scheme restructuring and risk transfer
  • Experience working with trustee boards of large occupational pension schemes, corporate sponsors, master trust providers and insurers
  • Proven ability to drive business development, lead RFP responses and develop new client opportunities
  • Ability to collaborate with multidisciplinary teams of lawyers and consultants
  • Experience managing team performance to ensure high-quality, efficient client service
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The Company
HQ: London
4,323 Employees

What We Do

Pinsent Masons is a multinational law firm with a reputation for delivering high-quality legal advice rooted in its deep understanding of the sectors and geographies in which our clients operate. Our expertise is recognised globally. In recent years we have achieved more tier 1 rankings in The Legal 500 UK guide than any other firm, and been counted among the most innovative law firms in Europe and Asia Pacific by the Financial Times. With over 1,500 lawyers operating from 27 locations throughout Europe, Asia Pacific, the Middle East and Africa, we are well-placed to advise on complex multi-jurisdictional matters across a full range of legal disciplines. The firm has significant international credentials in the global energy, infrastructure, financial services, real estate and technology, science and industry sectors. Pinsent Masons looks at your business needs differently. This means we don't just apply lawyers to solve clients'​ problems; we deploy a wider range of professional disciplines, enabled by people, process and technology, to deliver a global professional service with law at its core.

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