Pega lead Decisioning Architect - Onsite

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Miami, FL, USA
In-Office
Artificial Intelligence • Analytics
The Role
Company Description

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

Core Responsibilities:
Application Development & Configuration: Develop and configure applications on the Pega platform to meet business requirements. 
Business Process Management (BPM): Design and implement solutions to improve business processes. 
Requirement Gathering: Collaborate with business users and stakeholders to understand their needs and translate them into technical requirements. 
Technical Design: Create technical designs and ensure adherence to best practices and high-quality code. 
Testing & Debugging: Conduct unit testing, integration testing, and troubleshooting to ensure application stability. 
Integration: Develop and maintain custom integrations with third-party systems. 
Performance Monitoring: Monitor application performance and identify areas for optimization. 
Code Reviews: Conduct code reviews to ensure high code quality. 
Documentation: Maintain clear and concise documentation for Pega applications. 
Problem Solving: Troubleshoot issues and develop creative solutions to complex problems. 
Skills and Knowledge:
Pega Platform Expertise: Strong understanding of Pega PRPC architecture and design principles. 
Technical Skills: Proficiency in Java, JavaScript, HTML, CSS, and XML. 
Agile Methodologies: Knowledge of Agile methodologies and project management techniques. 
Database Knowledge: Understanding of database concepts and SQL. 
Communication Skills: Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams. 
Problem-Solving Skills: Ability to analyze problems, identify root causes, and develop effective solutions. 
Experience with Pega tools: Familiarity with Pega Designer Studio, Rule Explorer, and other Pega development tools. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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