The Pega Business Systems Analyst is to join our technology team at Techstra Solutions. This role will focus on supporting, enhancing, and optimizing our existing Pega-based applications that drive critical banking operations and customer experiences.
Key Responsibilities
- Business Analysis & Requirements Management
- Gather, analyze, and document business requirements for enhancements to existing Pega applications
- Conduct gap analysis between current and desired business processes
- Create detailed functional specifications, user stories, and acceptance criteria
- Facilitate requirements workshops with business stakeholders across retail banking, commercial lending, and operations divisions
- Maintain requirements traceability matrices and ensure alignment with regulatory compliance needs
- Bachelor's degree in Business, Information Systems, Computer Science, or related field
- 3-5 years of experience as a Business Systems Analyst in the financial services industry
- 2+ years of hands-on experience with Pega platforms (Pega 7.x/8.x)
- Experience working with existing/legacy applications and system integrations
- Technical Skills
- Strong understanding of Pega PRPC architecture and capabilities
- Knowledge of Pega Case Management, Decision Management, and BPM
- Familiarity with SQL and data analysis tools
- Experience with Agile/Scrum methodologies
- Understanding of API integrations and web services
Preferred Qualifications
- Understanding of retail and commercial banking operations
- Knowledge of regulatory requirements (FDIC, OCC, Federal Reserve)
- Familiarity with:
- Loan origination and servicing processes
- Account opening and customer onboarding
- Payment processing and treasury services
- Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements
- Pega Certified Business Architect (PCBA) or Certified System Architect (PCSA)
- Experience with data migration and system conversion projects
- Knowledge of other banking platforms (FIS, Fiserv, Jack Henry)
- Six Sigma or process improvement certification
- Experience with regulatory reporting and compliance initiatives
Locations: Pittsburgh, PA
About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com
Top Skills
What We Do
Techstra Solutions is a certified woman-owned consulting firm that provides strategy, technology and implementation support to large organizations undergoing digital and talent transformation. The rapid pace of technology innovation required to remain competitive, juxtaposed with the slow rate of change in many organizations, causes most to struggle. To be successful companies must drive new ways of working including the use of technology/analytics and new skillsets (hard/soft) deep into their culture so that they are able to rapidly and continuously react to change. They must also apply new approaches that empower their employees, ensuring its sustainability. At Techstra Solutions we focus on four key areas, otherwise known as the 4 A’s: Automation (Robotic Process Automation (RPA)/Intelligent Automation), Analytics (Reporting/Analytics/AI/ML), Application Modernization (Cloud, Mobility, etc), and Agile-based solutions (DevOps).
