Peer Support Specialist

Posted 7 Days Ago
Be an Early Applicant
Redwood City, CA
In-Office
26K-26K Hourly
Entry level
Healthtech • Telehealth
Mental Health Services
The Role
Peer Support Specialists engage and support individuals in recovery by facilitating meaningful conversations and promoting Telecare's Recovery Culture. They assist with de-escalation in crisis situations and provide consultation to teams to integrate member preferences into services.
Summary Generated by Built In

We have over 300 Peer roles at Telecare.  We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.

What You Will Do to Change Lives 

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. 

Shifts Available: 

Shifts Available:

  • AM, Dayshift, Part Time; 7:00 AM to 3:30 PM Thursday through Saturday (.6) x 1
  • PM, Swing Shift, Part Time; 3:00 AM to 11:30 PM Thursday through Saturday (.6) x 1 
  • NOC (Overnights) Short Hour 11:00 PM to 7:30 AM Friday through Saturday (.4)  x 1 
  • NOC (Overnights), Part Time: 11:00 PM to 7:30 AM, Sunday through Tuesday (.6) x  1

 Expected starting wage range is $21.38 - $25.76.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements.  

Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).  Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)  

What You Bring to the Table (Must Have) 

  • High School Diploma or GED  
    • California: CalMHSA Certification is required by October 1, 2025. Certification must remain current throughout employment.
  • Experience as a beneficiary of the Behavioral Health system of care 
  • Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
  • Willingness to use the company vehicle to drive clients to appointments and groups, etc.

What’s In It for You* 

  • Paid Time Off: For Full Time Employee it is 16.7 days in your first year  
  • Nine Paid Holidays  
  • Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship 
  • Online University Tuition Discount and Company Scholarships  
  • Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan 
  • For more information visit:  https://www.telecarecorp.com/benefits

Join Our Compassionate Team 

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. 

Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness.  Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week.

EOE AA M/F/V/Disability 

*May vary by location and position type 

Full Job Description will be provided if selected for an interview. 

Peer Employment, Peer Workforce 

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. 

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The Company
HQ: Alameda, CA
3,210 Employees
Year Founded: 1965

What We Do

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs.

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