Peer Support Specialist

Posted Yesterday
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Walnut Cove, NC, USA
In-Office
18-20 Hourly
Entry level
Healthtech • Professional Services • Telehealth
The Role
Provides recovery-oriented peer support to clients receiving behavioral health and substance use disorder treatment. Uses lived experience to promote engagement, connect clients with community resources, develop recovery supports, coordinate with treatment teams, document services, support crisis planning, and assist with transportation. Maintains confidentiality, participates in quality assurance, communicates client progress, and supports clients before, during, and after treatment.
Summary Generated by Built In

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Peer Support Specialist

📍 Walnut Cove, NC – Pyramid Healthcare
💰 $18.00–$20.00 per hour
🕒 Full-Time | Monday–Friday | 9:00 AM–5:00 PM
🎁 Comprehensive Benefits Package

Make an Impact Through Lived Experience

Pyramid Healthcare is seeking a compassionate and recovery-focused Peer Support Specialist to join our team in Walnut Cove, NC. This role provides recovery-oriented support to individuals receiving behavioral health and substance use disorder treatment services.

The Peer Support Specialist uses lived experience to help clients build connections with community resources, develop long-term recovery supports, and remain engaged throughout the treatment process. This position works closely with the multidisciplinary treatment team and community partners to promote recovery, improve outcomes, and support clients before, during, and after treatment.

Essential Duties and Responsibilities
  • Provide peer support services utilizing lived experience to promote client recovery and engagement.

  • Collaborate with multidisciplinary treatment team members and community partners to support client care and recovery planning.

  • Assist clients in connecting with community resources, recovery supports, and ongoing services.

  • Maintain regular contact with referral sources as directed.

  • Prepare and complete concurrent reviews and communications with referral sources as assigned and applicable.

  • Complete timely and accurate documentation of client and collateral contacts in the medical record, as applicable.

  • Participate in peer record reviews and quality assurance activities.

  • Develop and maintain professional relationships with staff across all disciplines.

  • Keep the supervisor informed of client progress, concerns, and service needs.

  • Provide transportation for clients to access community-based resources and services as needed.

  • Participate in emergency service coverage as assigned, including after-hours support, crisis planning, hospital diversion, and commitment procedures.

  • Exercise discretion and maintain confidentiality regarding all company and client information.

  • Complete all required training designated by the company and applicable accreditation or licensing entities.

  • Perform other duties as assigned.

Supervisory Responsibilities

None.

Required Qualifications
  • High school diploma or GED required.

  • Associate’s degree in a human services-related field preferred.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us.  Our employees are expected to align with these values, behaviors, and standards.  We are held accountable for upholding these CORE Values:  INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.  DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.  COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.  PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.


Total Rewards for Full-Time Positions:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
  • And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

Skills Required

  • High school diploma or GED
  • Associate degree in a human services-related field
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The Company
3,100 Employees
Year Founded: 1999

What We Do

Founded in 1999, Pyramid Healthcare is a behavioral healthcare provider specializing in addiction recovery and mental health treatment for adults and teens. They operate over 80 active facilities and six schools across the eastern United States, offering a comprehensive continuum of care that includes medical detoxification, residential treatment, partial hospitalization, and outpatient services.

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