Peer Support Specialist (OOSS)
📍 Main Campus
💰 $17.00-$19.00 Hourly
🕒 Full-Time | Shift: 9:00AM-5:00PM | Monday–Friday
Building Hope. Connecting Communities. Saving Lives.
About Us
CarePoint Response, Inc (CPR, formerly BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, CPR has provided timely, community-based care for individuals and families experiencing mental health and substance use challenges.
Our mission is to deliver effective behavioral health crisis services and treatment in the least restrictive environment — meeting people where they are, when they need it most.
The Opportunity
We’re seeking a dedicated professional to work alongside EMS in responding to substance use crises and overdoses throughout Baltimore City. In this role, you will provide brief crisis intervention, connect individuals to treatment and support services, and help them create plans that promote recovery.
You will collaborate closely with EMS, CPR staff, and community partners, ensuring individuals receive timely referrals, resources, and follow-up support. This position plays an important role in empowering people to take steps toward stability and long-term wellness.
What You’ll Do
- Work collaboratively with members of EMS and other members of CPR’s team to provide support and resources to individuals experience substance use issues or homelessness.
- Work with individuals in a substance use crisis to develop a crisis plan, provide linkage to care and introduce other crisis planning tools to the individual as needed.
- Respond alongside EMS to overdoses in Baltimore city to provide linkage and connection to services.
- Work with individuals in crisis to assist with continuity of care by giving them mental health, addiction, peer recovery support and other needed resources.
- Build relationships with addiction, mental health and homeless outreach providers, peer recovery support and other community resources
- Performs timely and accurate documentation of all clinical and client-related information
- Maintains professional open, effective, and appropriate communication with clients, CPR staff, management, outside agencies and the public
- Empower participants to become self-advocates for their own recovery/wellness
- Maintains professional boundaries with clients, staff and other outside agencies
- Works with all clients from a strengths-based perspective, providing support and encouragement as they move forward in their recovery
- Other duties as required
Qualifications
Education
- Candidates must have a high school diploma, but an associate degree is preferred.
Certification
- Peer Support Specialist Certification is required, and you must have a valid driver’s license.
Experience
- Must have a minimum of two years of experience working in the field of peer recovery.1+ year of supervisory or leadership experience.
- Must have knowledge of mental health and addiction resources in Baltimore City.
Physical Demands
- Moderate walking, standing, climbing stairs, and sitting required. Light lifting may be required to recover. Transportation of clients and their belongings in agency vehicles. Minimal support and assistance with client care needs.
Working Conditions
- Works as part of a Mobile Team, which provides services in the community. Visit clients in various community settings and on the streets. When in the office, work generally in well-lighted and ventilated office environment.
Hazards
- Potential exposure to highly charged, stressful and emotional situations, potential exposure to aggressive encounters.
Why Join BCRI
🏥 Medical (CPR's benefits package includes 100% employer-paid healthcare premiums for most available medical plans, providing substantial savings and comprehensive coverage for employees)
🦷👓 Dental, Vision, Life Insurance, and Long-Term Disability
💼403(b) Retirement Plan
🌴 Vacation, Sick, Personal, and Holiday Leave
🚗 Up to 50% local travel
💙 Be part of a compassionate, mission-driven team saving lives through connection and care
Make a Difference. Lead with Empathy.
This is more than a support role — it’s a chance to stand alongside individuals in their most vulnerable moments and help them find their path to recovery.
👉 Apply today and be a bridge between crisis and hope.
Skills Required
- High school diploma
- Associate degree
- Peer Support Specialist Certification
- Valid driver’s license
- Minimum two years' experience in peer recovery
- Minimum one year supervisory or leadership experience
- Knowledge of mental health and addiction resources in Baltimore City
What We Do
CarePoint Response, Inc. (formerly Baltimore Crisis Response, Inc.) is a 501(c)3 non-profit organization providing comprehensive behavioral health and crisis services in Baltimore and across Maryland. Their mission is to deliver high-quality behavioral health services and emotional support to individuals and communities navigating mental health and substance use challenges, utilizing resources like the 988 call center, mobile response teams, and residential treatment.
