Peer Support Specialist (60473)

Posted 3 Days Ago
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85013, Phoenix, AZ, USA
In-Office
Junior
Healthtech • Other • Professional Services • Social Impact
The Role
Provides peer-based support to patients in a medical respite program, using harm reduction and trauma-informed approaches. Assists with admissions, discharges, recovery goals, behavioral health groups, urgent situations, documentation, supervision, and required training. Supports collaboration with nursing and behavioral health staff, maintains a safe therapeutic environment, and may provide transportation. Requires lived experience, peer support certification, behavioral health experience, BLS certification, and an Arizona driver’s license.
Summary Generated by Built In

Summary of Position:

The purpose of this full-time benefited eligible position is to champion the needs of the patients at the medical respite program by providing a safe, supportive, and therapeutic environment.  The patient support specialist will assist in reaching long-term and short-term goals both in and out of respite.   This is a safety sensitive position.

Essential duties:

Duties include, but are not limited to:

  • Assist with admissions, discharges, and familiarity with the respite center.
  • Support substance use  recovery in a harm reduction and trauma-informed manner
  • Works in conjunction with the RN Program Manager to enhance the respite program and promote services.
  • Will help plan and implement groups in collaboration with the Behavioral Health Consultant (BHC), focused on optimal mental health including topics centered on well-being, motivational interviewing, distress tolerance, coping skills, etc.
  • Responds to urgent situations as they arise in a trauma-informed manner.
  • Completes required documentation in electronic health record as required.
  • Participate in group and individual supervision.
  • Provides excellent customer service, creating an environment of collaboration.
  • Attend required meetings and complete mandatory training.
  • May be required to provide transportation on an as needed basis.
  • Performs other duties as required.
Qualifications

Qualifications:

Basic Knowledge and Skills:

  • Basic knowledge of principles of behavioral health recovery.
  • Able to obtain vital signs accurately.
  • Proficient in reading and writing skills in English.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced, challenging environment.
  • Ability to apply critical thinking and respond calmly to challenging situations.
  • Demonstrates interest in working with an underserved population.
  • BLS Certification.
  • High school diploma or General Education Development (GED).
  • Lived experience required.
  • Completion of Peer Support training and Peer Support certification.
  • Fingerprint clearance card required.
  • Minimum 1 year  experience in the behavioral health field.
  • Experience in a medical environment highly desirable.
  • Bi-lingual- Spanish highly desired.
  • Must be at least 21 years old.
  • Valid Arizona driver’s license, in effect for at least 3 years.

Physical and Mental Requirements:

  • Position requires extended periods of sitting and standing.
  • Position requires regular bending and reaching.

Skills Required

  • High school diploma or GED
  • Lived experience
  • Completion of Peer Support training and Peer Support certification
  • Minimum one year of experience in the behavioral health field
  • Basic knowledge of behavioral health recovery principles
  • Ability to obtain vital signs accurately
  • Proficiency in reading and writing English
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced, challenging environment
  • Ability to apply critical thinking and respond calmly to challenging situations
  • BLS certification
  • Fingerprint clearance card
  • At least 21 years old
  • Valid Arizona driver’s license held for at least three years
  • Experience in a medical environment
  • Bilingual Spanish skills
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The Company
260 Employees
Year Founded: 2008

What We Do

Circle the City is a nonprofit Federally Qualified Health Center in Maricopa County, Arizona, providing primary care, mobile medical services, and Arizona's only medical respite centers for people experiencing homelessness. The organization offers beds, 24/7 nursing, daily care, case management and connections to housing and resources, serving thousands annually with a mission to deliver compassionate, innovative healthcare to individuals facing homelessness.

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