Job Summary
The Peer Support Specialist plays a vital role in supporting Wellness Center participants by providing emotional support, mentorship, and hands-on assistance with daily program operations. This includes responding to emergencies, assisting with meal service, conducting wellness checks, and maintaining safety and cleanliness of the facility. The role is key to fostering a compassionate and structured environment focused on recovery, stability, and independent living.
Supervisory Responsibilities:
- None.
Essential Duties & Responsibilities:
• Ensure participant safety through on-site supervision and regular wellness checks
• Enforce program rules and policies, and respond appropriately to behavioral issues
• Assist with intake, including sanitation of belongings and bed assignments
• Distribute essential supplies (bedding, clothing, hygiene items)
• Conduct COVID symptom screenings
• Respond to emergency situations and coordinate with emergency services as needed
• Support de-escalation and crisis resolution for participants in distress
• Collaborate with on-site security to monitor activity and manage incidents
• Perform regular janitorial tasks (restrooms, common areas, hygiene trailers)
• Replenish restrooms and dining area supplies, monitor laundry schedules
• Promote hygiene practices and independent living skills
• Pack and store participant belongings as needed
• Answer phones, take messages, and assist with daily communications
• Complete incident logs, HMIS documentation, and written reports
• Monitor medication cabinet and review logs
• Attend trainings, team meetings, and house meetings
• Assist in planning and facilitating life skills workshops and engagement events
• Maintain professional boundaries and confidentiality per HIPAA standards
Qualifications
Education & Experience:
- List relevant education and experience (at least 6 years or more prior to application).
- Valid, unrestricted CA driver’s license.
- Certification in Basic Life Support (BLS) from the American Heart Association (AHA) or the American Red Cross.
- Knowledge and proficiency in Google Workspace, including Gmail, Google Docs, Google Sheets, and Google Calendar, is preferred.
- Must be comfortable working in a transitional housing environment.
- Must successfully pass a background check.
Skills Required
- At least 6 years of relevant education and experience
- Valid, unrestricted California driver's license
- Basic Life Support (BLS) certification from AHA or American Red Cross
- Knowledge and proficiency in Google Workspace (Gmail, Docs, Sheets, Calendar)
- Comfort working in a transitional housing environment
- Successful completion of a background check
What We Do
Symba Center is a faith-based, non-profit organization dedicated to providing integrated healthcare and housing support for unhoused, low-income, and uninsured individuals. They offer a holistic approach that includes medical and behavioral health services, recuperative care, case management, and life skills programs to help vulnerable community members achieve long-term stability and wellness, specifically serving the High Desert community in Victorville, California.
