Peer Specialist - PACT

Posted 3 Days Ago
Be an Early Applicant
Lowell, MA, USA
In-Office
23-23 Annually
Entry level
Healthtech • Professional Services • Social Impact
The Role
Provide peer counseling and recovery support to adults with severe mental illness within a PACT team. Use lived experience to empower clients, assist with self-advocacy, develop recovery plans, participate in team meetings, and ensure culturally competent, person-centered services during intake, transition, and ongoing care.
Summary Generated by Built In
Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a strong, experienced Peer Specialist to join our Program for Assertive Community Treatment (PACT) team. PACT is an evidence-based model that provides comprehensive treatment, rehabilitation, and support to adults with severe and persistent mental illness.

The ideal candidate will demonstrate strong support skills, experience with mental health and treatment, empathetic, and motivated to improve the lives of adults with mental illnesses. An ability to develop lasting relationships with the clients we serve by drawing on your own mental health experience is a must.

Responsibilities:

  • Provide peer counseling and support drawing on their own experiences to validate consumers’ experiences. 
  • Empower individuals to exercise autonomy in all aspects of their life. 
  • Assist clients with identifying choices and developing skills in self-advocacy.
  • Provide guidance in the recovery process. Provide advocacy, support, and education during intake and transition processes across the spectrum of services and transition to independence. Assist clients with being able to identify personal methods of recovery from mental illness and to develop self-management plans to address their experiences.
  • Promote hope and empowerment through meetings and support. Collaborate with the team to ensure that the individual’s perspective is always included, that preferences are recognized and that choices are maximized.
  • Utilize a team based approach to support and services, collaborating with colleagues and actively participating in daily meetings.
  • Ensure that services are culturally competent, strengths based, recovery based, focused on rehabilitation and are inclusive of Person preferences.  Ensure that the Person is at the center of all care and that all interventions are developed and provided in a manner consistent with Person preferences.

Qualifications:

  • High School diploma or equivalent
  • Experience with mental health and treatment. Empathetic and motivated to improve the lives of adults with mental illnesses. Driven and able to develop lasting relationships with both the people by drawing on their own mental health experiences.
  • Must be either receiving services or received services in the past from the mental health system and have self-knowledge to manage their mental illness and be well along in their recovery.
  • Valid Massachusetts drivers license 

Schedule: Monday-Friday, 8am-4pm, with one standing evening shift 12p-8p and rotating weekends (once a month) and rotating holidays

Hourly Rate
$23.08$23.08 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Skills Required

  • High School diploma or equivalent
  • Experience with mental health and treatment
  • Must currently be or have been a recipient of mental health services and be well along in recovery
  • Valid Massachusetts driver's license
  • Ability to develop lasting relationships, provide peer counseling, and demonstrate empathy and motivation to support recovery
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2,500 Employees

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