Pediatric Assistant Case Manager III, Healthy Young Minds

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
35K-49K Hourly
Junior
Healthtech
The Role
Coordinates outpatient care for pediatric patients and families by collaborating with physicians, psychotherapists, psychiatrists, schools, and community resources. Collects patient functioning data, updates care registries, communicates with care teams, provides direct patient and family contact, and delivers interventions including crisis support and de-escalation. Works full time during weekdays across San Carlos and Palo Alto locations.
Summary Generated by Built In

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation PAD

Position Overview:

The Assistant Case Manager III collaborates with physicians, psychotherapists, consulting psychiatrists, and other care team members to assure appropriate level of care and coordination for outpatient services. Reporting to the Healthy Young Minds Clinical Manager, this role works closely with patients, families, physicians, the interdisciplinary care team, schools, ancillary services and community resources. Responsibilities include collecting and reporting patient functioning data and metrics, entering data into the patient care registry, communicating between collaborative care team members, direct patient contact to assigned patients and family members, and direct intervention with patients and families, to include crisis intervention and de-escalation where required.

Job Description:


SCHEDULE & LOCATIONS: Anticipated hours are 8:30 a.m. to 5:00 p.m. Monday, Tuesday, and Friday in San Carlos, and Wednesday and Thursday in Palo Alto. Schedule and work locations may change based on business needs.

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

Associate's: AA in Business/Health related field.

Bachelor's in social work, counseling psychology, or a related field highly preferred.
TYPICAL EXPERIENCE:
1 year recent relevant experience.

2 years' recent relevant experience highly preferred.
SKILLS AND KNOWLEDGE:
Oral and written communication skills.

Interpersonal and time management skills

Ability to work effectively and prioritize tasks in a fast-paced environment with rapidly shifting priorities and

competing demands.

Ability to work independently with a minimum of direction.

Intermediate PC skills and word processing skills required.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $35.35 to $49.48 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Skills Required

  • Associate's degree in business or a health-related field, or equivalent experience
  • One year of recent relevant experience
  • Oral and written communication skills
  • Interpersonal and time management skills
  • Ability to prioritize tasks in a fast-paced environment with shifting priorities and competing demands
  • Ability to work independently with minimal direction
  • Intermediate PC and word processing skills
  • Bachelor's degree in social work, counseling psychology, or a related field
  • Two years of recent relevant experience

Sutter Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutter Health and has not been reviewed or approved by Sutter Health.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with broad networks and strong wellness support. Family coverage is characterized as low-cost or nearly free in some plan options, reinforcing perceived value.
  • Retirement Support — Retirement offerings include employer matching and, in some cases, a pension after a tenure threshold. Supplemental protections like life and disability insurance add to the overall financial security package.
  • Leave & Time Off Breadth — Paid time off is framed as generous, with examples of sizable PTO allotments early in tenure. Additional supports such as flexible scheduling and leave programs contribute to a sense of time-off breadth.

Sutter Health Insights

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The Company
HQ: Sacramento, CA
68,000 Employees
Year Founded: 1921

What We Do

Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.

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