Product Manager Payments

Job Description

Purpose of the role
To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. 
Accountabilities

•  Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
• Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings.
• Response to customer inquiries, resolution of issues, and provision of guidance on product usage.
• Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption.
• Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content.
• Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
• Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.

Vice President Expectations

• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organization functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

Join us as a Product Manager within the Payments, Pricing & Billing team at Barclays Europe. Looking at the end-to-end design, development, and management of Cash Management products, ensuring they generate sustainable returns and support clients in achieving their business ambitions.

You will focus on creating and evolving products that simplify banking and promote business growth while maintaining a strong emphasis on client engagement and market responsiveness. The Product Manager is fully accountable for the product lifecycle, including risk management, profitability, service quality, and performance. Key responsibilities include defining strategy, conducting product gap analyses, and driving product improvements to support sales targets and client retention. This role requires a client-focused, innovative approach to product design, strong collaboration with Sales and Coverage teams, and a deep understanding of the financial, risk, and operational aspects of the products. Additionally, you will ensure robust client journeys, overseeing regulatory compliance, and driving commercial performance to sustain long-term revenue growth.

This role can be based either in Dublin or Frankfurt. You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.