P&C Business Partner Manager

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Interested in helping shape transformational People & Culture initiatives?

Join our team

Our People and Culture team at TELUS is reshaping the future of work with a progressive mindset. We are deeply invested in our team's success, just as we are in our business growth. We are looking for individuals who are passionate about innovative thinking, unconventional problem-solving, and fostering exceptional team member experiences. If you are ready to approach challenges with a fresh perspective and support outstanding team dynamics, we want you on our team.

Here’s the impact you’ll have and what we’ll accomplish together

As a People & Culture (P&C) Business Partner Manager, you play multiple roles as a trusted advisor, consultant, change agent, and coach. Collaborating closely with leaders, you develop and implement strategies to meet business needs and lead the execution of the People Plan. Your daily interactions involve influencing leaders, managing change, team growth, and creating an engaging workplace environment. 

You are a curious, energetic, detail-oriented team member who thrives in ambiguity, challenges the status quo, and fosters partnerships to drive P&C activities at TELUS. 

Your approach blends logic, analysis, and action, driven by a passion for delivering exceptional team member experiences and achieving business success through attention to detail.

What you’ll do

Supported by the Director of Global People & Culture you'll:

• Balance various P&C priorities for local business leaders, including lifecycle programs, talent initiatives, and employee inquiries.

• Act as the main point of contact for business units, APAC leaders, and shared services stakeholders, ensuring alignment with strategy.

• Proactively address people issues and design solutions, leveraging data analysis for data-driven strategies.

• Drive continuous improvement efforts to enhance ROI and team member experience.

• Assist in M&A due diligence and integration related to P&C.

• Manage HR initiatives and ad-hoc requests.

• Communicate effectively with cross-functional teams and leaders on policy management and compliance.

• Continuously enhance P&C service delivery model and tools for speed, quality, and exceptional team member experience.

What you bring

• Results-oriented: Manages performance, holding self and others accountable to effectively and efficiently complete work responsibilities.

• Pragmatic project manager: Leads various project-related activities in a structured manner, knowing when a project plan is needed or when a simple list will suffice.

• Strong collaborator and relationship builder: Actively sought out by others for partnerships, engaging multiple stakeholders to ensure seamless communication and a strong focus on finding the right solutions for successful outcomes.

• Compelling communicator: Clear, concise, and influential in all aspects of communication and facilitation.

• Passionate problem solver: Demonstrates the fundamentals of digging into a problem, conducting targeted analysis, building recommendations, and executing on those recommendations.

• Caring about people and numbers: Understands how people practices impact the team member experience and the business.

• Energized by fast-paced environments: Comfortable in continuously changing, dynamic environments.

• Self-motivated learner: Seeks to understand and grow knowledge, skills, and personal capabilities.

• Passionate about details: Analyzes a large amount of data to develop actionable insights and summarize those relevant to the region's success.

Additional Qualifications

• Bachelor’s degree with 5-7 years of equivalent work experience in HR and/or M&A functions

• Strong knowledge of industrial relations practices and experience working with international teams

• Expertise in guiding teams through future-of-work transformations for remote environments

• Exceptional communicator, influencing diverse stakeholders effectively

• Demonstrated ability to identify and solve complex business problems with attention to detail

• Proven track record of supporting complex projects

• Expert at providing data-driven recommendations to improve organizational performance, retention, and team member experience

• Solid understanding of HCM software systems and applications like SAP or Workday.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.