Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
1. Effective high-risk customer review and provide guidance to employees on appropriate remediation action for higher risk customers.
- Review and seek approval from Senior Management for high-risk customer.
- Ensure policy & processes put in place remains relevant to identify high risk customers and on-going due diligence is conducted on the business relationship with higher risk customer.
- Maintain high risk customer log
- Ensure to clear HRC alerts within TAT (T + 2)
- Ensure Fiserv RTS alerts closed within TAT (T+2 or T+1 respectively)
- Support PruBSN new business/on-going monitoring processing during month end.
2. Effective identification and monitoring of suspicious activities and transaction and to ensure the escalation of suspicious transactions is implemented effectively.
- Review transaction monitoring report generated and submit STR to local authority for any suspicion found.
- Maintain STR log.
3. To ensure PruBSN comply with BNM’s Anti-Money Laundering, Countering Financing of Terrorism and Targeted Financial Sanctions for Financial Institutions, Group Compliance Standard (GCS)
- Ensure that the appropriate AML/CFT procedures, including Customer due diligence (CDD), enhanced due diligence (EDD), record keeping, on-going due diligence, reporting of suspicious transactions and combating the financing of terrorism, are implemented effectively.
4. Ensure the filtering and screening system is effectively implemented, have put in place reasonable and appropriate measures to verity and confirm identity of customers, agents, vendors and employees.
- Prompt review of alerts generated in the AML Financial Crime Risk Management System (Fiserv)
- Ensure all alerts are close within TAT
- Assist to conduct manual files on monthly and daily basis or any data required for screening in FISERV.
- Prompt escalation of alerts which are fully match against the database.
- Conduct reconciliation on total records extracted from source system database and total records being screened.
- Solve any issues related to Fiserv (delay files, inaccurate data, not tally etc) and ensure all files were screened by Fiserv.
- Perform any ad-hoc manual screening required by stakeholders.
5. Other Task
- Administer Computer Based AML/CFT training to all employees - Closely monitor status for annual Compliance CBT after rolled out (annually). To generate report on a weekly basis and conduct follow up for any non-completion of the CBT by staff
- Assist in preparing report and any data required (EXCO, BOARD, MI)
- Check LEA orders against customers database - Perform immediate trawling against internal database upon receipt of LEA order from regulators and provide all necessary information to Investigation Officer on name match if any. Maintain log and perform tagging in internal system if there is any match.
- Any ad-hoc duties requested by Superior
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
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What We Do
In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation








