PBS - Client Onboarding & PR

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Mid level
Analytics • Financial Services
Entrepreneurial thinking. Private banking.
The Role
Coordinate and manage client onboarding, periodic and triggered reviews, and KYC/AML due diligence. Act as SME and case manager, prepare management reports, escalate risks, run training, lead cross‑functional case discussions, and support process improvement initiatives.
Summary Generated by Built In
  • Work closely with FCC, CROs, MGHs, ADU, and other relevant parties to coordinate and oversee activities related to client account opening, periodic reviews, triggered event reviews and changes of client circumstances.

  • Act as a Subject Matter Expert (SME), providing guidance to the Front Office on matters related to client life cycle management.

  • Prepare and deliver regular management information reports, updating senior management on the progress and status of client onboarding and review processes.

  • Conduct comprehensive due diligence and KYC assessments on client profiles, including source of wealth verification, transaction monitoring, and screening, in accordance with regulatory and internal requirements.

  • Identify, assess, and escalate potential AML/KYC risks to Business Management and Compliance as appropriate during the review process

  • Follow up with CRO/CSO to request supplementary documentation and ensure the timely completion of Account Opening, Periodic Review, and Triggered Reviews.

  • Act as a Case Manager, oversee, coordinate and track the status of all client onboarding and review cases, ensuring accurate reporting to the Head of PBS COPR

  • Conduct training sessions for CRO/CSO on KYC-related matters.

  • Lead and facilitate case discussions with the Front Office, Compliance, and ADU to resolve complex issues.

  • Contribute to ad hoc initiatives and special projects related to client life cycle management and process improvement.

Skills Required

  • Experience conducting KYC/AML due diligence, including source of wealth verification and screening
  • Client onboarding and account opening lifecycle management experience
  • Case management skills to track and coordinate onboarding and review cases
  • Experience preparing and delivering management information / status reports
  • Ability to identify, assess, and escalate AML/KYC risks to Business Management and Compliance
  • Stakeholder coordination experience with Front Office, Compliance, CRO/CSO, ADU and related teams
  • Experience leading case discussions and resolving complex KYC issues
  • Experience delivering training on KYC-related matters
  • Experience with transaction monitoring and screening processes
  • Participation in ad hoc initiatives and process improvement projects

EFG International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EFG International and has not been reviewed or approved by EFG International.

  • Fair & Transparent Compensation Pay is sometimes characterized as fair for the role, suggesting baseline alignment between responsibilities and fixed remuneration. Annual salary reviews benchmarked to performance and market data further reinforce a structured approach to setting pay.
  • Healthcare Strength Benefits such as health insurance are described as good and comparable to typical market offerings. This consistency in core coverage appears to be a stabilizing part of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle offerings include items like free flu vaccines, free gym classes, and hybrid working arrangements. These add non-cash value that can improve the perceived total rewards experience.

EFG International Insights

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The Company
HQ: Zürich, Zürich
1,840 Employees
Year Founded: 1980

What We Do

EFG International is a global private banking group offering private banking and asset management services and is headquartered in Zurich. Its registered shares (EFGN) are listed on the SIX Swiss Exchange. As a leading Swiss private bank, EFG International has a presence in major financial centres and growth markets, operating in around 40 locations worldwide, with a network spanning Europe, Asia Pacific, the Americas and the Middle East. As one of the best-capitalised Swiss private banks, EFG International is a financial partner that offers the security and solidity needed to provide clients with effective support. An entrepreneurial spirit has shaped the bank since its inception, enabling it to develop hands-on solutions and to build long-lasting client relationships. In other words: Entrepreneurial thinking. Private banking.

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