Payroll, Time & Benefits Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Payroll, Time & Benefits Specialist

Join our dedicated People Support Solutions team in Kazakhstan as a Payroll, Time & Benefits Senior Specialist where you will utilize your deep functional expertise to ensure seamless and compliant People&Culture (P&C) processes for our employees. This is a unique opportunity to provide critical support, drive process efficiency, and contribute to our customer-centric culture. We are committed to fostering equal opportunity and welcome applications from all qualified candidates.

The Opportunity

As a Payroll, Time & Benefits Senior Specialist, you will be responsible for executing key processes and ensuring high-quality service delivery.

Your priorities will include:

• Execute system data maintenance and administrative activities supporting P&C business processes, specifically concerning payroll, tax, social insurance, time, and local/global benefits.
• Serve as the primary control point and quality assurance contact for our 3rd party payroll and HR administration provider.
• Ensure regulatory compliance with local country regulations and guidelines in all service delivery operations.
• Provide advisory support and guidance to P&C and business partners on local P&C systems and processes.
• Ensure end-to-end ownership of resolution for customer concerns and manage service quality expectations.
• Actively participate in the development and implementation of continuous improvement initiatives to enhance service delivery.
• Contribute to knowledge management by updating relevant documentations (SWIs and local SOPs).
• Ensure consistent and reliable service delivery for all customers, operating according to defined KPIs and SLAs.

Who You Are

We are seeking an individual who demonstrates end-to-end accountability, problem-solving skills, and a strong growth mindset. You bring the following minimum required experience and qualifications:

• You possess 2–3 years experience in payroll as a process owner
• You demonstrate deep knowledge of local tax and social insurance rules and regulations
• You hold a University degree, with a background in Finance, Economics, or Accounting being preferred
• You have 2–5 years of related experience in a P&C area or working experience in a service delivery or customer care environment.
• You have strong communication skills in English, Kazakh and Russian (both written and spoken)

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.