As a Payroll Technology Specialist the Payroll function, your primary focus is to play a pivotal role in optimizing and managing our payroll and HR systems. This critical system underpins our payroll operations. The role is responsible for managing data integrity in payroll and integrated HR systems, file integrations, security access, system setup, data collection and educational needs to payroll or end users.
This hybrid role reports to our Payroll Manager and is based in our Mexico Support Office.
RequisitosA Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
- System Configuration and Compliance: Design, configure, and maintain payroll and HR systems to reflect the latest compliance regulations and internal policies. Ensure that all configurations are aligned with organizational goals and evolving requirements.
- Data Integrity and Integration: Manage data integrity across payroll and integrated HR systems by monitoring integration files, analyzing data, and running queries to ensure the accuracy of information imported from HRIS SuccessFactors and integrated systems like workforce management solutions.
- Process Optimization: Continuously evaluate and optimize payroll system and business processes in partnership with Payroll Operations manager and other key stakeholders to enhance operational efficiency, ensuring that they support business needs and maintain a high level of data quality.
- Knowledge Management: Create and maintain comprehensive key documentation for payroll and integrated systems. Define and implement standards and procedures to validate data integrity and ensure the operational viability of business processes.
- User Access and Security: Oversee user access management for payroll systems, ensuring proper access levels based on roles and responsibilities. This includes the creation, update, and removal of users as needed.
- Reporting and Audits: Design and maintain custom reports for audits, compliance checks, and mandatory reporting. Ensure that payroll data and related information are readily available and compliant with internal and external requirements.
- Collaboration with Stakeholders: Work closely with stakeholders across HR, Global Team, Technology teams and other Key Collaborators, to ensure procedures are up to date.
- Project Management: Manage projects related to Payroll and HR system implementations, upgrades, and enhancements, ensuring they are delivered on time, within scope, and within budget. Be a key stakeholder for other projects that impact system or processes.
- System Upgrades and Testing: Lead activities related to the review, testing, and implementation of system upgrades and new/existing solutions. Drive end-user testing to ensure the successful deployment of new features and functionalities.
- Technical Issue Resolution: Partner with technical teams to investigate application issues and perform root cause analysis. Develop action plans to correct deficiencies and recommend workarounds or permanent solutions for any technical or functional service requests.
- Support: First Line/Back up for any questions related to SuccessFactors, Payroll Systems and Service Support and provide stellar customer service on all inquiries
Who You Are:
- Associates or Bachelor's degree in Human Resources, HRIS, Business Administration, IT/IS, MIS, or related field preferred.
- 3-5 year of managing HRIS/Payroll systems (Preferred: Success Factors)
- Experience in payroll and workforce management systems implementation required
- Experience with multiple payroll and workforce management systems highly preferred
- Proficient in Microsoft Office, particularly in excel and power point
- Ability to communicate well with various departments and head quarter office
- Ability to deal with fast-paced environment and to multitask
- Ability to maintain high level of confidentiality
- Native Spanish and Fluent English
Skills Required
- Associate's or bachelor's degree in Human Resources, HRIS, Business Administration, IT/IS, MIS, or a related field
- 3–5 years of experience managing HRIS or payroll systems
- Experience with payroll and workforce management systems implementation
- Experience with multiple payroll and workforce management systems
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Strong communication skills with various departments and headquarters
- Ability to work in a fast-paced environment and multitask
- Ability to maintain a high level of confidentiality
- Native Spanish proficiency
- Fluent English proficiency
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
