Payroll Supervisor, North America

The dedicated Payroll Supervisor will lead a team to ensure the accurate and timely processing of payroll for over 55,000 employees across NOAM. This role involves leading and supporting high-volume, multi-state payroll operations across a large enterprise organization, ensuring accurate payroll processing and compliance with federal, state, and local regulations.

This role is not hybrid/remote and will report to Sherwin-Williams Hinckley Industrial Parkway located at 4770 Hinckley Industrial Pkwy, Cleveland, OH 44109. 

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

CORE RESPONSIBILITIES AND TASKS                                                                 

• Supervise Payroll Team Members to ensure accurate and timely end-to-end payroll processing for over 55,000 employees, while adhering to all government reporting requirements for earnings, deductions, and taxes in a fast-paced, multi-state environment.
• Support Payroll Processing by providing proactive payroll assistance where needed and provide backup support to the team and Payroll Manger.
• Partner with regional HR, SBS, and accounting/finance staff to harmonize, problem solve and streamline pay policies and procedures, ensuring compliance with timekeeping, payroll processing, and governmental reporting requirements.
• Review and approve the work of Payroll team members to ensure data accuracy and compliance with payroll processes, procedures, offering support and expertise.
• Serve as an escalation point for complex payroll questions, resolving issues by examining root causes and providing expert guidance.
• Design, deliver, and maintain payroll training programs, standard operating procedures, and job aids to drive consistency, accuracy, and compliance across payroll operations.
• Serve as a subject matter expert and trainer for payroll processes, systems, policies, and regulatory requirements, ensuring team readiness and knowledge retention.
• Promote a culture of continuous learning by providing regular feedback, coaching, and professional development opportunities for payroll staff.
• Facilitate onboarding and cross-training initiatives to build a versatile, high-performing payroll team capable of supporting business continuity and organizational growth.
• Manage the ServiceNow case system.  Complete bi-weekly metrics reporting, summarizing data and payroll cases to create solutions for continuous improvement and correcting deficiencies.
• Drive process improvement initiatives by driving best practices, creating, and updating standard operating procedures.

POSITION REQUIREMENTS 

Required:

• Bachelor’s degree, in lieu of a bachelor's degree, candidates must possess 7+ years of progressive payroll experience
• 5+ years of payroll experience supporting payroll operations across multiple states within a large, complex enterprise organization.
• 3+ years of people leadership and supervisory experience managing payroll teams and operations.
• Experience working with various enterprise payroll platforms such as Dayforce, Workday, WFM, Oracle, or similar solutions.
• Experience with knowledge of all aspects of payroll processes and related systems, including garnishments, unions, benefits, taxes, time & attendance collection for multiple countries (regional exposure).
• Experience in multi-jurisdictional payroll processing, payroll tax compliance, and payroll controls in a high-volume environment.
• Experience partnering with cross-functional stakeholders including Human Resources, Finance, Tax, Compliance, and Information Technology. 
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status
• Must be at least eighteen (18) years of age

Preferred:

• CPP Certification
• Bachelor’s degree in accounting/finance or business administration

• Experience leading payroll transformation initiatives, process standardization, and technology enhancements.

• Project management experience

• Experience with enterprise payroll platforms such as Dayforce, Workday, SAP, Oracle, or similar solutions.

• Experience supporting payroll operations across multiple countries within North America. 
• Additional language skills would be an advantage
• Experience working for a global and diverse company 

• Experience leveraging AI Automation, Power Automate, Power BI

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.