Payroll Specialist

Posted 3 Days Ago
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Mexico City, Cuauhtémoc, Mexico City
In-Office
Mid level
Fintech
The Role
As a Payroll Specialist, you will manage payroll operations, ensure compliance, collaborate with departments, and improve processes through technology.
Summary Generated by Built In

We’re looking for a proactive, detail-driven Payroll Specialist to join our team. You will be responsible for ensuring timely, accurate, and compliant payroll administration across our global employee base. In this role, you will not only manage payroll operations but also look for smarter ways of working by using automation, tools, and data to improve accuracy, efficiency, and employee experience.

This is a great opportunity for someone who enjoys digging into processes, collaborating across departments, and applying technology to streamline routine tasks. Experience with payroll systems is a must, but we are especially interested in candidates who think beyond the manual work and bring a mindset of continuous improvement and innovation.

Your Responsibilities

  • Make sure HR and payroll policies are followed and applied in daily work;
  • Ensure timely, accurate, and compliant payroll administration;
  • Collaborate with HR, Finance, and external payroll vendors to ensure smooth payroll execution;
  • Maintain and update data in relevant systems (e.g. BambooHR, Trinet);
  • Prepare, process, and check monthly payroll data, reports, and reconciliations;
  • Answer payroll-related questions from employees and provide pro forma payslips or resolve payment issues;
  • Handle payroll issues, escalate when needed, and follow through to resolution;
  • Spot process inefficiencies and suggest ways to improve or automate recurring tasks;
  • Work with internal teams to improve data flows and reduce manual work;
  • Help test and roll out new tools or AI-based solutions that make payroll work easier and more accurate.

Who You Are

  • Higher education in HR, Finance, or equivalent through experience;
  • 3 to 5 years of hands-on experience in a similar payroll role;
  • Good knowledge of Mexico’s, US and international payroll legislation;
  • Experience working with systems like BambooHR or similar;
  • Fluent in English and Spanish;
  • Tech-savvy and open to trying new tools, including basic AI applications or low-code platforms;
  • Microsoft Office domain (Excel);
  • Independent, organized, and accurate, with a practical and creative mindset;
  • Collaborative and service-oriented, with clear communication skills.

Bonus Points

  • Affinity with AI and its use in daily HR or payroll tasks;
  • Experience working in international payroll environments.

What We Offer

  • A role with both structure and freedom, with clear tasks and space to improve how things are done;
  • The chance to shape how payroll is handled in a fast-moving, supportive environment;
  • An international team with friendly colleagues across departments;
  • Access to good tools and openness to new ideas that make work more effective;
  • Yearly training budget;
  • A flexible hybrid work setup that balances remote work and in-office collaboration.

Top Skills

Bamboohr
Excel
MS Office
Trinet
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The Company
951 Employees
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

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